What's New
Connectbase Software Release Notes
New features and enhancements in this release
Connectbase introduced the following new features, enhancements and bug fixes in this release.
TCW Enhancements
The Connected World’s CPQ system has been enhanced to capture and display additional supplier-provided data fields throughout the quoting and manual pricing workflows. These additional fields will streamline order validation, reduce manual intervention, and ensure all relevant information is available for downstream decision-making and order conversion. Key enhancements are as below:
New Data Fields in Advanced CPQ v3 and UI
The following fields are now available in the AdvCPQv3 GET PRICES API, CPQ Pricing Results UI, and relevant export files when provided by a Supplier through a manual quoting pricing (CBM/Manual Quoting or Add New Price in CPQ):
Supplier Quote ID: The unique quote number provided by a supplier
Supplier Price Expiration: The expiration date for each supplier quote provided by a supplier
Interface: Informational field for interface type (e.g., 10BASE-T)
Connector: Informational field for connector type (e.g., RJ45, LC duplex fiber)
Hub Type: Informational field for hub type (e.g., ENNI, P2P) (optional, string)
Note
These fields are only added to Advanced CPQ v3 and not to previous API versions. If no data is provided by the supplier, the API will return an empty string for the field.
Supplier Response Portal (CBM) Form Updates
When suppliers respond to manual pricing requests via the CBM Supplier Response Portal, they can now provide:
Supplier Product Name (maps to Product Name in CPQ)
Currency (maps to Base Currency in CPQ)
Last Mile Provider (maps to Last Mile Provider in CPQ)
Disposition (Budgetary/Final, maps to Disposition in CPQ)
Install Interval (days) (maps to Install Interval in CPQ)
Supplier Price Expiration (maps to Supplier Price Expiration in CPQ)
Interface (maps to Interface in CPQ)
Connector (maps to Connector in CPQ)
Hub Type (maps to Hub Type in CPQ)
Supplier Quote ID (maps to Supplier Quote ID in CPQ)
Manual Price Addition in CPQ
CPQ users with the appropriate entitlements can now add a manual price and complete the same set of fields, which will be reflected in the pricing results and downstream systems.
Export File and Integration Safeguards
New fields are appended to the end of export files in the specified order to avoid breaking existing integration.
If a field is not populated, it will appear as an empty field in exports.
Out of Scope
These enhancements do not apply to the older GET Quote Prices endpoint.
These enhancements are not yet captured as part of Company or Supplier Rate cards to feed CPQ in automated quoting, but this capability will be released in a future release.
Resolved an issue affecting the configuration of speed ranges in CPQ. The previous implementation included a slider bar with incorrect behavior when users attempted to set custom speed ranges. Fix includes:
Removal of the slider bar and spinner boxes from the speed range module in CPQ -> Step 2 Configuration -> Requirements.
Replaced slider with two drop-down controls labeled "From" (left) and "To" (right), matching the style of the "Specific" speed selection drop-downs (excluding the “All” option)
Both dropdowns now display a searchable, checkbox list of available speeds for the selected product category.
API Enhancements
AT&T has expanded and enhanced their fiber qualification data, making it the most extensive and accurate data set ever based on their announcement. This improvement is designed to empower the business with better insights and more precise service qualifications.
As a result, we have updated our AT&T Wholesale Service Qualification integration from v3 to v4.
This release introduces Nitel as a new Remote Price Supplier available through the Retail Platform (RP) Adaptor. This enables quoting and pricing retrieval for Nitel broadband services within the Retail Platform ecosystem.
After this integration customers can gain access to Nitel pricing options through the Retail Platform quoting process.
This release introduces Spectrum Business - EasyQuote as a new Remote Price Supplier available through the Retail Platform (RP) Adaptor. This enables quoting and pricing retrieval for Spectrum Business - EasyQuote broadband services within the Retail Platform ecosystem.
After this integration customers can gain access to Spectrum Business - EasyQuote pricing options through the Retail Platform quoting process.
This release introduces Spectrum Enterprise - EasyQuote as a new Remote Price Supplier available through the Retail Platform (RP) Adaptor. This enables quoting and pricing retrieval for Spectrum Enterprise - EasyQuote broadband services within the Retail Platform ecosystem.
After this integration customers can gain access to Spectrum Enterprise - EasyQuote pricing options through the Retail Platform quoting process.
Issues resolved in this release
Connectbase resolved the following issues in this release.
Internal Ref # | Issue/resolution |
|---|---|
An issue was identified where quoting certain addresses in the Advanced CPQ V2 and V3 within the Developer Portal resulted in a message stating: “0 Results returned for 8 locations. No valid Orchest LATAM Connect requests were created for the original request.” This fix addresses the underlying issue to ensure pricing results are returned successfully without any fallout errors when quoting through Advanced CPQ V2 and V3. |
API Deprecation Notice
We would like to inform you about the planned deprecation of several APIs. These APIs will follow the life-cycle timeline below:
Please review the list of impacted APIs below, including their original release dates and the currently supported versions:
Deprecated API | Original Release Date | Current API version |
|---|---|---|
Advanced CPQ v1 | January 28, 2021 | Advanced CPQ v3 |
Buildings API v2 | August 03, 2018 | Buildings API v5 |
Basic Advanced CPQ v2 | December 14, 2022 | Advanced CPQ v3 |
CPQ API v2 | March 02, 2021 | Advanced CPQ v3 |
Network Intelligence v4 | August 25, 2020 | Network Intelligence v6 |
Network Intelligence v5 | May 17, 2021 | Network Intelligence v6 |
To maintain uninterrupted access and functionality, we strongly recommend migrating to the current supported versions before the End of Support date.
You can find detailed documentation and the latest API versions at the .
API Endpoint Domain Change
We’re also transitioning all API endpoints from connected2fiber.com to .
Both domains are currently supported to allow time for a smooth migration.
The connected2fiber.com domain will be discontinued by .
We strongly encourage updating your integration for all Connectbase APIs to use the endpoints as soon as possible to avoid future disruption.
If you require assistance with migration or have any questions about the supported versions, please contact your Customer Success Manager or reach out to our .
Connectbase Software Release Notes
New features and enhancements in this release
Connectbase introduced the following new features, enhancements and bug fixes in this release.
TCW Enhancements
This release streamlines the presentation of 'Work in Progress' in Quoting/ WIP. Currently there are two pages that present Work in Progress:
Quoting/WIP/My WIP
Quoting/WIP/Global WIP
Going forward all Work in Progress is shown in a single page, Quoting/WIP/WIP. A "Global WIP' toggle at the top of the WIP Page support changing the list filter from My WIP to Global WIP. In the WIP Page the "Deal ID" column has been added. Going forward the columns will be presented in the following order:
Account
Deal
Quote Name
Created Date
Assigned User
Created By
Days Pending
Workflow Status
Project
Customer Account ID
Quote ID
Quote Number
Refresh Reason
Existing Vendor Name
Bundle ID
Serviceability
This release contains improvements to Bid Management (CBM) for clarity and consistency. In "CPQ Step 3 Pricing And System Reference Data" when creating a new Bid Management (CBM) Request using :
The section has been relabeled .
The tool has been relabeled
In the Locations Section the Country column will appear at the far left for easy filtering.
The page has been relabeled .
The List of Suppliers will continue to be pulled from as it is currently.
Going forward the associated Contact information will be pulled from for contacts where 'CBM Contact' is selected. Contacts will not be pulled from .
Internal Contacts will continue to be shown for Contacts with the permission. Internal Contacts with User Role will not be shown.
We’ve enhanced the module to enable users to add off-platform suppliers and define key supplier attributes that support the Connectbase Buyer Management (CBM) manual quoting process.
Users can now click the “” button to create new supplier entries.This functionality is available for suppliers using the .
For other quoting methods such as , and types, supplier information continues to be pulled automatically from the system, following existing logic.
If a supplier already exists, the system will and prompt you to .
If a supplier exists under a , the system will the creation of a new record using the quoting method.
Added a “CBM Contact” designation within the Contacts tab of “My Partners” in Linkbase. Previously, the only place to manage supplier contacts that would be presented in CBM was from List Manager/Contact Manager which not all buyers had access to since the primary purposed of this module is to manage building list distribution contacts. With this change, Buyers can now have full visibility and control of their CBM contacts. When a contact is added in Linkbase - My Partners - Contacts and set as a CBM Contact, the contact will now be presented to the CBM user when preparing a Supplier Pricing request for that supplier.
API Enhancements
Resolute CS Nexus has been implemented as an available External API integration.
Global
ETHERNET (Ethernet Private Line | Fibre): 3, 5, 10, 15, 20, 30, 40, 50, 60, 70, 80, 90, 100, 120, 150, 200, 250, 300, 400, 500, 600, 700, 800, 900, 1000, 2000, 3000, 4000, 5000, 6000, 7000, 8000, 9000, 10000, 25000, 40000, 100000
Broadband (Broadband | Fibre, Wireless, Copper): 1, 2, 4, 6, 8, 10, 15, 20, 25, 30, 35, 40, 45, 50, 55, 60, 65, 70, 75, 80, 85, 90, 95, 100, 150, 100, 250, 300, 350, 400, 450, 500, 550, 600, 650, 700, 750, 800, 850, 900, 1000, 1500, 2000, 2500, 3000, 3500, 4000, 4500, 5000, 5500, 6000, 6500, 7000, 7500, 8000, 8500, 9000, 9500, 10000
IP_Services (IPService | Fibre): 1, 2, 4, 6, 8, 10, 15, 20, 25, 30, 35, 40, 45, 50, 55, 60, 65, 70, 75, 80, 85, 90, 95, 100, 150, 100, 250, 300, 350, 400, 450, 500, 550, 600, 650, 700, 750, 800, 850, 900, 1000, 1500, 2000, 2500, 3000, 3500, 4000, 4500, 5000, 5500, 6000, 6500, 7000, 7500, 8000, 8500, 9000, 9500, 10000
12, 24, 36, 60 Months
Optimized rate limits to support high-volume quote generation
This integration enables seamless access to broadband, dedicated internet access, and Ethernet pricing through the Resolute Nexus platform.
The PXC Partner API has been integrated as a Universal API (UAP) implementation.
United Kingdom
Dedicated Internet (DIA), Ethernet, and Broadband over Fiber
3, 5, 10, 15, 20, 30, 40, 50, 60, 70, 80, 90, 100, 120, 150, 200, 250, 300, 400, 500, 600, 700, 800, 900, 1000, 2000, 3000, 4000, 5000, 6000, 7000, 8000, 9000, 10000, 25000, 40000, 100000
3, 5, 10, 15, 20, 30, 40, 50, 60, 70, 80, 90, 100, 120, 150, 200, 250, 300, 400, 500, 600, 700, 800, 900, 1000, 2000, 3000, 4000, 5000, 6000, 7000, 8000, 9000, 10000, 25000, 40000, 100000
1/1, 2/1, 2/2, 3/1, 3/3, 4/1, 4/4, 5/1, 5/5, 6/1, 6/6, 8/1, 8/8, 9/1, 10/1, 10/2, 10/3, 10/5, 10/10, 12/1, 12/12, 14/14, 15/1, 15/2, 15/3, 15/5, 15/15, 16/2, 16/16, 17/17, 18/1, 18/18, 19/19, 20/1, 20/2, 20/5, 20/10, 20/20, 24/1, 24/3, 25/2, 25/3, 25/5, 25/10, 25/25, 30/1, 30/2, 30/3, 30/5, 30/8, 30/10, 30/15, 30/30, 35/5, 35/35, 40/2, 40/3, 40/5, 40/10, 40/20, 40/40, 45/3, 45/6, 45/45, 50/3, 50/4, 50/5, 50/8, 50/10, 50/15, 50/20, 50/25, 50/40, 50/50, 55/10, 55/55, 60/4, 60/5, 60/30, 60/60, 65/65, 70/3, 70/10, 70/70, 75/6, 75/8, 75/15, 75/20, 75/30, 75/75, 80/4, 80/8, 80/10, 80/20, 80/40, 80/80, 85/40, 85/85, 90/3, 90/5, 90/90, 100/4, 100/5, 100/6, 100/8, 100/10, 100/20, 100/25, 100/30, 100/40, 100/50, 100/100, 110/20, 115/7, 120/10, 120/60, 140/20, 150/5, 150/10, 150/15, 150/20, 150/30, 150/150, 160/30, 180/10, 200/10, 200/15, 200/20, 200/30, 200/40, 200/50, 200/100, 200/200, 250/10, 250/12, 250/15, 250/20, 250/25, 250/100, 250/250, 275/275, 300/10, 300/20, 300/25, 300/30, 300/40, 300/50, 300/75, 300/150, 300/300, 330/50, 350/20, 350/350, 400/10, 400/20, 400/40, 400/400, 500/20, 500/25, 500/30, 500/35, 500/40, 500/50, 500/60, 500/100, 500/200, 500/250, 500/500, 550/75, 600/20, 600/35, 600/600, 700/50, 700/700, 750/30, 750/35, 750/750, 800/800, 900/900, 940/35, 940/50, 940/880, 940/940, 1000/20, 1000/30, 1000/35, 1000/40, 1000/50, 1000/100, 1000/115, 1000/200, 1000/250, 1000/300, 1000/400, 1000/500, 1000/1000, 1250/35, 1500/150, 2000/200, 2000/1000, 2000/2000, 2500/1000, 2500/2500, 3000/3000, 4000/4000, 5000/5000, 6000/6000, 7000/7000, 8000/8000, 9000/9000, 10000/10000, 100000/100000
12, 24, 36, and 60 months
This enhancement provides broader access to high-speed connectivity options through a unified quoting experience.
The quoting process has been enhanced to support separate pricing for Static and Dynamic IP Addressing options. This update ensures accurate rate alignment with the latest FTTI rate structures for Verizon’s POQ API.
Key improvements include:
Quotes now return both Static and Dynamic IP rate options for applicable broadband tiers.
The outdated standalone Static IP product has been removed.
Rate cards have been updated to reflect the new tier naming and pricing structure.
This enhancement ensures more accurate and transparent pricing within quote results for Verizon POQ FTTI services.
This release introduces Viasat as a new Remote Price Supplier available through the Retail Platform (RP) Adaptor. This enables quoting and pricing retrieval for Viasat broadband services within the Retail Platform ecosystem.
After this integration customers can gain access to Viasat pricing options through the Retail Platform quoting process.
The supplier name used in the integration has been updated from to to accurately reflect the supplier identity. All relevant configurations and references have been updated accordingly.
Connectbase Software Release Notes
New features and enhancements in this release
Connectbase introduced the following new features, enhancements and bug fixes in this release.
TCW Enhancements
We would like to inform you that this story has been rolled back and is no longer part of the current release due to unexpected performance issues. Please review your integration to Advanced CPQ v2/v3, (using the respective API Reference Guide), to ensure you are not experiencing any unexpected behavior.
API Enhancements
We’ve upgraded our ESUN integration to make your quoting process smoother, more transparent, and fully cost-accurate.
Point-to-Point Ethernet Support – In addition to switched Ethernet, ESUN now supports P2P L2 Ethernet, expanding your options to meet more customer requirements.
Dedicated Internet Visibility – Quotes now clearly identify the last-mile provider, giving you insight into which network partner is delivering the service.
Upfront NRC Pricing – Non-recurring charges (NRC) are now automatically included in finalized quotes, ensuring a complete and accurate price breakdown.
These improvements reduce quoting errors, provide greater visibility into providers, and ensure you see the full picture of costs upfront helping you move from quote to close with more confidence and speed.
IELO-LIAZO API has been implemented as an available External API integration.
Supported Countries: France
Covered Products: DIA
Supported Access Mediums and Speeds per Product: Fiber
ETHERNET: 5M, 10M, 20M, 30M, 40M, 50M, 60M, 80M, 100M, 200M, 300M, 500M, 1000M, 2000M, 4000M, 10000M
Supported Terms: 12, 24, 36, 60 Months.
Issues resolved in this release
Connectbase resolved the following issues in this release.
Internal Ref # | Issue/resolution |
|---|---|
Pass Customer Component IDs to Buyer Instance Prior to the release, in some cases Customer Component IDs were not appearing in Buyer Instance CPQ quotes despite being loaded in Company Pricing, causing discrepancies between seller and buyer views. Going forward, Customer Component IDs will appear in the Buyer Instance consistently. |
Connectbase Software Release Notes
New features and enhancements in this release
Connectbase introduced the following new features, enhancements and bug fixes in this release.
TCW Enhancements
Currently the "Choose Speeds" list in CPQ Step 2 is long and unorganized, making it difficult for users to select their preferred speeds.
Going forward for each Product Category the "Choose Speeds" list will be organized with the most frequently selected speeds for that category listed at the top. The remaining speed are available after a dividing line, and "All" is available at the bottom of the list.
The new organization supports much more efficient data entry. For most requests it should be possible to select the desired speeds without filtering or scrolling.
 |
API Enhancements
Qoolize Ltd has been implemented as an available External API integration through the Trunkstar Qualification and Pricing Platform.
The Qoolize API provides coverage for the following products:
DIA (Mapped to the Connectbase "Dedicated Internet" Product)
SHARED (broadband) (Mapped to the Connectbase "Broadband" Product.
Supported Terms include: 12, 24, 36, 48, 60 months.
The implementation of the Momentum Cypress API is able to be used to generate successful pricing in TCW with all expected additional info provided.
The Momentum Cypress API is a Pricing/Quoting API and provides coverage for the following products:
Internet DIA (quoted as "Dedicated Internet")
Tails (quoted as "Ethernet - Switched") - NNI REQUIRED
Supported Terms include: 12, 24, 36, 48, 60 months, MTM/1Month.
Momentum does not offer a definitive list of speeds and instead offers a serviceable range. Consequently, a list of common speeds has been set up for this provider. This supplier is available in USA and GBR, only DIA is available from Momentum in England.
Issues resolved in this release
Connectbase resolved the following issues in this release.
Internal Ref # | Issue/resolution |
|---|---|
Eliminated duplicate pricing in Buyer Instance For customers who are set up with three instances i.e. Buyer, Seller and Reseller, system is currently incorrectly returning both the correct solution from the Reseller and a duplicate subquote from the Reseller's own Seller instance. Going forward, when the same instance is configured as an Internal API and also Sub Quote supplier system will return only the Internal API pricing and not the duplicate subquote. | |
Pass Customer Component IDs to Buyer Instance Prior to the release, in some cases Customer Component IDs were not appearing in Buyer Instance CPQ quotes despite being loaded in Company Pricing, causing discrepancies between seller and buyer views. Going forward, Customer Component IDs will appear in the Buyer Instance consistently. |
Planned for Future Release
This section highlights features and enhancements that are planned for upcoming release TCW.2025.R20 scheduled on October 02, 2025. We’re sharing them in advance to help you prepare and plan ahead.
The Advanced CPQv3 API does not require "speedParameterUpload" or “desiredUploadSpeed” for non-Broadband, symmetrical products. We observed an issue when "speedParameterUpload" or “desiredUploadSpeed” was being populated for non-Broadband products, the system would hang and not process the request.
Connectbase has improved error handling for this scenario. The request will now fail with an HTTP 400 Bad Request response, returning the message: "speedParameterUpload" is not allowed.
This will inform the customer of the issue, so that they can correct the request and move forward.
API Deprecation Notice
We would like to inform you about the planned deprecation of several APIs. These APIs will follow the life-cycle timeline below:
Please review the list of impacted APIs below, including their original release dates and the currently supported versions:
Deprecated API | Original Release Date | Current API version |
|---|---|---|
Advanced CPQ v1 | January 28, 2021 | Advanced CPQ v3 |
Buildings API v2 | August 03, 2018 | Buildings API v5 |
Basic Advanced CPQ v2 | December 14, 2022 | Advanced CPQ v3 |
CPQ API v2 | March 02, 2021 | Advanced CPQ v3 |
Network Intelligence v4 | August 25, 2020 | Network Intelligence v6 |
Network Intelligence v5 | May 17, 2021 | Network Intelligence v6 |
To maintain uninterrupted access and functionality, we strongly recommend migrating to the current supported versions before the End of Support date.
You can find detailed documentation and the latest API versions at the .
API Endpoint Domain Change
We’re also transitioning all API endpoints from connected2fiber.com to .
Both domains are currently supported to allow time for a smooth migration.
The connected2fiber.com domain will be discontinued by .
We strongly encourage updating your integration for all Connectbase APIs to use the endpoints as soon as possible to avoid future disruption.
If you require assistance with migration or have any questions about the supported versions, please contact your Customer Success Manager or reach out to our .
Connectbase Software Release Notes
New features and enhancements in this release
Connectbase introduced the following new features, enhancements and bug fixes in this release.
TCW Enhancements
For TCW Users in and
Currently if a User applies a filter to the list of quotes and then navigates away from the page, the filter is lost. Going forward applied filters will persist, unless the User clears the filter(s) using the Clear All Filters button.
As part of this change, the workflow status quick filter at the top of the page was moved to the main header and users are able to select from a drop down of workflow statuses. These filters will also persist.
 |
This supports efficiency while working with the WIP pages, since Users will be able to return to a filtered list as often as needed, without needing to reapply the filter(s).
For TCW Users in
Currently if a User applies a filter to the list of Accounts and then navigates away from the page, the filter is lost. Going forward applied filters will persist, unless the User clears the filter(s) using the Clear All Filters button.
This supports efficiency while working with the Accounts page.
For TCW Users using “” in Financial Rules or Activity Rules:
Currently if a User accidentally clicks out of the “Add New Rule” popup, the window closes and any in-progress work is lost. Going forward, a warning dialog will offer the choice to “Discard” in progress work or “Cancel” and return to the work in progress.
This protects the User from accidentally losing unsaved work.
For TCW Users using “” in Quoting or “” in CBM:
Currently if a User accidentally clicks out of the “Add Acount” or “Configure Providers” popups, the window closes and any in-progress work is lost. Going forward, a warning dialog will offer the choice to “Discard” in progress work or “Cancel” and return to the work in progress.
This protects the User from accidentally losing unsaved work.
API Enhancements
Added Leo Lite Best effort and Portable plans to the already implemented Blue Wireless API.
Beyond Reach's API has been integrated as an External API supplier within the Connected World. This API provides coverage for following products.
Broadband
DIA
EVPL
Each customer needs to contact their account manager at Beyond Reach, to provide the NNI Reference IDs. These need to be added in the TCW instance for each separate customer.
Issues resolved in this release
Connectbase resolved the following issues in this release.
Internal Ref # | Issue/resolution |
|---|---|
Resolved mismatch between the UI and Building API v5 response for address components. The Get Building endpoint now returns the address field consistently with the UI - correctly including the post-direction (e.g., "802 1st St E") and all address components. It now aligns the API output with the validated address shown in My Locations. |
Connectbase Software Release Notes
New features and enhancements in this release
Connectbase introduced the following new features, enhancements and bug fixes in this release.
TCW Enhancements
For TCW buyers utilizing the Order integration to Neustar, going forward the system will retrieve the SWC CLLI for the locations quoted and include it in the order payload sent to Neustar.
This supports order accuracy and allows users to verify location information.
API Enhancements
Added Leo Lite Best effort and Portable plans to the already implemented Blue Wireless API.
The CityFibre API integration has been developed to quote Layer 2 Ethernet at UK addresses with pricing provided via API.
Currently, our API Audit Logs only return supplementary messaging from the API in message if it yielded an error/unexpected behavior, i.e., a “FAILURE” in the Audit Logs.
When Verizon’s POQ API returns unserviceable results, it additionally returns an “unqualified” reason explaining why. Because unserviceable results do not constitute an error, these return as “COMPLETE”, which is correct.
However, because it’s “COMPLETE” and not a “FAILURE”, we are not able to return this messaging even though it’s critical for understanding why a quote was not created.
This enhancement enables message for use on “COMPLETE” entries in the audit logs such that we can provide the “unqualified” reason for unserviceable locations from the Verizon POQ API.
Issues resolved in this release
Connectbase resolved the following issues in this release.
`Internal Ref # | Issue/resolution |
|---|---|
The long processing times were caused by an edge case when quoting Zayo. Zayo's Building API only returns a single location result for requests that contain multiple addresses which ultimately represent the same location. Our current integration interprets this reduced number of results from the API as a failure to provide a location match, which is incorrect and has been remedied here. | |
Resolved an issue in Availability Engine API V5 where only one access_medium was returned per building, even if multiple mediums (e.g., Fiber and Coax/HFC) existed under the same building_id. It will now return one record per access medium, restoring the intended behavior. Endpoints Affected:
Note: This only affects locations with multiple access mediums under a single record. Locations stored separately per access medium are not impacted. | |
Resolved an issue where welcome emails were not being sent when new Portal Users were created in TCW. The problem was caused by a configuration error that has now been corrected. Going forward, all newly created Portal Users and Business Partner Portal Users will receive the appropriate email notifications as expected. |