What's New
Connectbase Software Release Notes
New features and enhancements in this release
Connectbase introduced the following new features, enhancements and bug fixes in this release.
CPQ Enhancements
Admins can now configure how speed and term alternatives are returned in CPQ. From Admin → Company Default Attributes → CPQ Alternatives Preferences, you can:
Choose which alternative speeds and terms (next higher, next lower, both, or exact only) are allowed.
Decide whether alternatives appear only when the requested option isn’t available or always in addition to the requested option.
Defaults match your current behavior, so there’s no change until you update these settings.
We’ve added support for Alternatives in the following endpoints to match the existing UI behavior.
Post Create Pricing
Post Create Pricing with Site Groups
API clients can now request alternative speeds and terms via API.Alternatives and are only supported for single‑speed requests.
Each solution is flagged with an isAlternative indicator.
New response fields expose the originally requested speed and originally requested term so clients can compare them to the returned values.
Requests that do not use Alternatives remain fully backwards compatible; existing clients do not need to change.
Address validation now runs asynchronously in the background, making large uploads faster, preventing timeouts, and keeping your quoting workflow moving smoothly.
Issues resolved in this release
Connectbase resolved the following issues in this release.
Internal Ref # | Issue/resolution |
|---|---|
We fixed a defect in the Advanced CPQ pricing APIs where, in some cases, currency-related fields were returned in snake_case instead of the documented camelCase format. The field names themselves have not changed. The bug fix ensures that currency fields are now always returned in camelCase, consistent with our published API documentation. Example of the issue that was fixed:
This behavior is now consistent across all affected pricing responses. |
Connectbase Software Release Notes
New features and enhancements in this release
Connectbase introduced the following new features, enhancements and bug fixes in this release.
Customer Bid Management (CBM) Enhancements
Creating Supplier Pricing Requests from CPQ Step 3 is now a more intuitive, guided experience, and incorporates existing automated pricing for quoted solutions:
Guided 3-step workflow simplifies request creation
Supports key workflows like “Negotiate Pricing” and “Budgetary to Final”, enabling smoother transitions from initial quotes to final pricing.
Automated pricing from CPQ is now carried into requests, includes supplier, currency, MRC/NRC, and disposition for quoted solutions.
Ability to analyze and select requirements across views (By Pricing, Supplier and Location) with bulk actions to save time.
Smarter supplier & contact management with auto-selected preferred suppliers and default contacts based on Linkbase My Partner settings.
Supplier collaboration is now more transparent and actionable when negotiating or finalizing pricing.
Original quoted pricing is visible to suppliers, providing full context during negotiations
Suppliers can propose updated MRC/NRC and adjust disposition directly in the response.
Side-by-side comparison of original vs. updated pricing is returned to CPQ for faster decision-making.
Accepted updates automatically sync to the solution, with a full audit trail of changes.
Clear status updates (“CBM Updated”) keep users informed in CPQ.
All Supplier Pricing Requests are now easier to track and manage in one place.
New Requests tab in WIP/Global WIP replaces the legacy Bid Manager views.
Single quote-level request view consolidates all related requirements.
Expandable details provide full visibility into commercial and product data (pricing, supplier, terms, status, etc.).
Single, centralized workspace to manage requests and track progress - eliminating the need to navigate to multiple tools or views.
CPQ Enhancements
To improve quote accuracy and reduce unnecessary system load, CPQ Step 2 now enforces speed/quantity as required inputs for most products:
Required indicators (asterisks) have been added to speed/quantity fields.
Users must specify either a single value or a range (e.g., download/upload speeds, quantity of cabinets/IPs/lines) before they can submit a configuration.
If any required speed/quantity field is left blank, the Submit Configuration button remains disabled and an error message indicates that speed or quantity is required.
We have added configurable Commercial Products in CPQ so admins can define branded sales products they would like their CPQ users to select when selecting their quote requirements and can map them to the correct TCW product categories and media types that should be quoted in order to bring back the appropriate supplier pricing.
When enabled, Sales CPQ users can select a Commercial Product in CPQ Step 2 to automatically drive the right category/media selections, and CPQ Step 3 results, exports, and the Advanced CPQ API v3 now includes the selected Commercial Product for consistent downstream reporting and integration.
You can now assign a Site Group to each location when uploading or pasting addresses into Address Import and use those groups to drive pricing.
Added an optional Site Group field to address import template
Site Group can be defined at the A-Location and Z-Location (P2P), where applicable
Alternatively, users can define site group by pre-pending copy and pasted address with [Site Group] in brackets.
When site group is defined using either method, validation results will show Site Group per location plus a summary of groups and site counts.
In CPQ Step 2 – Configuration users can define unique configuration requirements per Site Group and submit pricing by group.
CPQ Step 3 pricing results display the Site Group so you can easily compare outcomes by location type.
Advanced CPQ v3 now supports Site Groups, enabling you to submit a single quote where different subsets of locations have different product/term/speed requirements - without applying every requirement to every location.
With Site Groups:
Each location can be tagged with a siteGroup.
Each set of requirements in config.productCriteria[] can also be tagged with a siteGroup.
Pricing is executed only for matching location–criteria combinations (same siteGroup), and results include the siteGroupId/siteGroup identifier.
This capability is delivered via a new Advanced CPQ v3 endpoint in the Developer Portal: Post Create Pricing with Site Groups.
Demand Engine now masks quote-creator user information for compliance-designated instances. Employee name and email are replaced with “Compliance” / compliance@company.com across the Dashboard UI, data exports (CSV/Excel), and relevant reporting APIs. Non-compliance instances are unaffected.
General Features
We fixed a bug where access mediums will show additional products when quoting with Wireless Fixed & Wireless Mobile together instead of only returning 1 of them.
We have adjusted the permissions within TCW to allow Edit Users the ability to share Personal Layers to Company Layers.
We fixed Availability API v5 where we now handle appropriate rates for parsing non mb speeds. We now correctly parse all values.
Connectbase Software Release Notes
New features and enhancements in this release
Connectbase introduced the following new features, enhancements and bug fixes in this release.
API Enhancements
Ielo API endpoint domain update
We have updated the production endpoint domain used for the Ielo integration to align with the supplier’s new API domain.
What changed
The Ielo production endpoint domain has been updated from:
https://portal.ielo-liazo.com
to the new domain:
https://api.ielo.net
What this means for you:
There is no change to the request/response payloads or quoting workflow.
All existing Ielo quoting continues to function as before, now routed through the new api.ielo.net domain in line with the supplier’s April 15, 2026 cutover communication.
No customer configuration changes are required.
Virgin Media External API implementation has been enhanced with Wavelength services via VM's National High-Capacity Services (NHCS) & Dedicated High-Capacity Services (DHCS) products. Buyers must provide P2P configurations to request.
Access Medium: Fiber
Speeds: 10 Gbps
Terms: 12, 24, 36, 48, 60
Improved Verizon Quote response times by doubling the rate limit to match Verizon's supported throughput, reducing quote duration for US addresses.
TCW Enhancements
When submitting a quote configuration in Quick Quote or CPQ, the existing “Pricing in Progress” indicator now includes a “Details” link. Clicking Details opens the API audit tracing tab on the Audit Logs page, which now shows:
A progress bar indicating how many supplier requests have completed out of the total
Color‑coded counts of requests that are:
Pending
In Progress
Complete
Error
An elapsed time indicator to show how long pricing has been running
This enhancement gives users clearer insight into why pricing may still be in progress. To return to CPQ, simply close the Audit Logs page using the X in the upper‑right corner or the “View Results” button in the bottom-right.
TCW Analytics now includes the new Advanced Seller Analytics dashboard (go live April 6th), with the Advanced Buyer Analytics dashboard visible but currently disabled ahead of its release.
Access to Advanced Analytics is managed via Superadmin entitlements. Authorized users can access the Seller dashboard, while others will see restricted (greyed-out) access. Customers with Advanced entitlements can seamlessly access both basic and advanced analytics views.
Connectbase Software Release Notes
New features and enhancements in this release
Connectbase introduced the following new features, enhancements and bug fixes in this release.
API Enhancements
The ENET Service Qualification API - New Seller Cloud API Implementation
The ENET Service Qualification API has been implemented as an available External API integration.
Supported Countries: United Kingdom
Covered Products, Access Mediums & Speeds:
Managed Ethernet
Fiber: 10, 20, 30, 40, 50, 75, 100, 150, 200, 250, 300, 450, 500, 600, 750, 1000, 2000, 5000, 10000
Wireless: 10, 20, 30, 40, 50, 75, 100, 150
Metro Ethernet: Point to Point Ethernet - Fiber: 10, 20, 30, 40, 50, 75, 100, 150, 200, 250, 300, 450, 500, 600, 750, 1000, 2000, 5000, 10000
Ethernet (Third Party Demarcation) - Fiber: 10, 20, 30, 40, 50, 75, 100, 150, 200, 250, 300, 450, 500, 600, 750, 1000, 2000, 5000, 10000
Direct Internet Access
Fiber: 10, 20, 30, 40, 50, 75, 100, 150, 200, 250, 300, 450, 500, 600, 750, 1000, 2000, 5000, 10000
Wireless: 10, 20, 30, 40, 50, 75, 100, 150
Supported Terms: 12, 24, 36, 48, 60
We have updated our Blue Wireless integration to improve the quoting experience and system performance:
The system now allows users to specify a Blue Wireless Plan when quoting Wireless – Fixed, with “PRIMARY” set as the default plan. Requests for Wireless – Satellite will automatically request LEO plans.
Users can now also specify the IP Address Type and Block, with “Private” selected by default.
Previously, when quoting Blue Wireless services, the system queried all available pricing options at the requested location. During the initial implementation, this approach was manageable because only a small number of results were returned.
However, as additional plan and IP configuration permutations were introduced, the response size increased significantly. This led to system performance issues and produced an impractically large number of results for users generating quotes.
To address this, the Plan and IP Address filters have been introduced to narrow the scope of queries and ensure Blue Wireless results remain at a manageable level.
We are removing our ability to specify "Last Mile Provider" for our ESUN implementation. This capability has been deprecated in the ESUN API. Consequently, we will now return the Last Mile Provider reflected in ESUN's API Results rather than the one selected prior to submission. Additionally, a bug concerning ability to quote a specific IP Block from ESUN has been resolved.
Our "Ielo-Liazo" API has been renamed "IELO" to reflect their current branding.
We are updating our Verizon Exchange Quote integration to restore impaired service on the Switched E-Line+ product. Additionally, we have enabled NNI-only quoting for Dedicated E-Line, Switched E-Line+, & TLS as well as added 2G - 5G speeds for Switched E-Line P2P configurations.
At Qoolize's request, we have updated our Qoolize implementation to remove from the US market. Qoolize will no longer return for US locations. This will improve throughput/efficiency for their services by allowing their resources to be allocated to non-US countries.
TCW Enhancements
The TCW splash screen experience has been streamlined to prevent repetitive notifications and improve usability.
Key updates:
Splash screens per instance now display once every 7 days according to the configured release schedule.
The “Do not show this message again” option has been removed.
Splash screens are disabled for spoke instances.
Improved navigation for multi-page notifications.
Enhanced usability with a larger close (X) button.
These changes apply across all TCW notification categories, including Release Highlights, TCW Live events, webinars, API lifecycle notifications, and ecosystem announcements.
Connectbase Software Release Notes
New features and enhancements in this release
Connectbase introduced the following new features, enhancements and bug fixes in this release.
API Enhancements
Virgin Media API has been implemented as an available External API integration.
Supported Countries: United Kingdom
Covered Products & Speeds:
National Ethernet (Ethernet - Switched, Fiber): 10Mbps; 20Mbps; 30Mbps; 40Mbps; 50Mbps; 60Mbps; 70Mbps; 80Mbps; 90Mbps; 100Mbps; 200Mbps; 300Mbps; 400Mbps; 500Mbps; 600Mbps; 700Mbps; 800Mbps; 900Mbps; 1Gbps; 2Gbps; 3Gbps; 4Gbps; 5Gbps; 10Gbps
Ethernet Extensions (Ethernet - Switched, Fiber): 10Mbps; 100Mbps; 1Gbps; 10Gbps
National High-Capacity Services [NHCS] (WAVE, Wireless): 10Gbps
Dedicated High-Capacity Services [DHCS] (WAVE, Wireless): 10Gbps
Supported Terms: 12, 24, 36, 48, 60
Elisa API has been implemented as an available External API integration.
Supported Countries: Finland
Covered Products & Speeds:
Ethernet 2.0 (Ethernet - Switched | Fiber): 50M, 100M, 200M, 500M, 1Gb, 2Gb, 5Gb, 9Gb
Wholesale Internet DIA (Dedicated Internet | Fiber): 10M, 20M, 50M, 100M, 200M, 500M, 1Gb
Wholesale Internet Broadband (Broadband | Fiber): 10M/10M, 20M/20M, 30M/5M, 50M/10M, 100M/25M, 100M/100M, 200M/200M, 500M/500M
Supported Terms: 12, 24, 36
For HSIAE and IPBB broadband quotes using the AT&T New Experience SQ API, we’ve added the ABF Qual Tier field to the apiInfo section of the response.
This exposes AT&T’s ABF Qualification Status so you can incorporate the AT&T fiber “green / light green” serviceability tiers directly into your pricing and decision logic.
TCW Enhancements
This release ensures that CPQ Rules set up for specific user groups execute only for the users in the defined user groups.
Previously, when a CPQ Rule was set to Automatic, it would run for all User Groups in the instance, even if the rule had been configured for only certain groups. With this change:
When a CPQ Rule is assigned to one or more User Groups, the rule will only execute for users who belong to those groups.
If the Rule Action is set to Automatic, the rule will automatically execute only for users in the assigned User Group(s).
If the Rule Action is set to Active (formerly Activity), the rule will appear as a selectable rule only for users in the assigned User Group(s).
In supplier-branded Business Partner Portals (BPP), Connectbase-branded splash screen messaging is no longer displayed for all users. This change remains in place until long term per-seller splash screen configuration is enabled to support supplier-managed updates and messaging.
Hotfix Deployed Since Previous Release
We have added a new Partner Notes tab to the My Partners view in Linkbase so internal teams can capture and share important information about each partner in a structured way.
When you expand a partner record in My Partners, you’ll now see a Partner Notes tab. Within this tab:
Notes are organized into four sections:
All
Operational
Commercial
General
Users can add new notes with:
Free‑form text
A required category: Operational, Commercial, or General
Once saved, a note:
Appears in the All tab
Appears in the tab for its selected category
Displays the author name and creation date
Managing notes:
From the All tab, each note is clearly labeled with its category.
Users can pin notes so they stay at the top of:
The All tab
The corresponding category tab
Users are able to delete notes
We have improved the My Partners export so that what you export now aligns with what you see in the Linkbase grid.
The Supplier Details CSV now includes the same columns, in the same order, as the My Partners header (including countries, currencies, product categories, access mediums, quoting method, status, MSA, pricing source, serviceability fields, preferred supplier, and supplier penalty).
New Yes/No indicators show whether a supplier has Commercial, Operational, or General notes.
You can now export:
Supplier Details
Supplier Notes (one row per note with supplier, type, created by/date, and text)
Supplier Contacts (one row per contact with email/phone, type, and default flag)
When you click Export from the My Partners side menu, you can choose one or more of these export types, making it easier to analyze supplier attributes, notes, and contacts in tools like Excel or Google Sheets.
You can now quickly identify which suppliers in Linkbase – My Partners are managed via spoke instances on the TCW platform.
A new, read‑only Spoke Instance (Yes/No) column (next to Quoting Method) lets you filter, sort, and configure the grid like any other column, making it much easier to validate that supplier attributes (access medium, currency, geography, products, etc.) align with the supplier rate cards you manage in your connected spoke instances.
Connectbase Software Release Notes
New features and enhancements in this release
Connectbase introduced the following new features, enhancements and bug fixes in this release.
TCW Enhancements
Prior to this release, exports initiated from CPQ Step Three could fail intermittently, depending on data volume.. With this update, large exports are processed asynchronously. When a large export is detected, users will see the following notification:
"CSV Export is in progress due to the large amount of data. We'll email you when it's ready."
Upon completion, an email notification containing a secure download link will be sent to the user. Download links remain valid for five days.
This release contains significant changes to improve the usability of the Address Validation feature in CPQ. In "Add Addresses or Coordinates" after adding addresses and clicking Validate the resulting page was awkward to use especially when error correction was needed. The following improvements have been made.
It is now possible to expand the Address Validation page in Deals to a full screen view using the screen icon at the upper right.
Column headers are now fixed at the top and do not scroll off the page.
All columns are now sortable as well as filterable.
Addresses with missing required fields are identified with an Icon, and addresses with errors automatically sort to the top of the list.
It is now consistently possible to edit address with missing fields. When edited, the address immediately re-validates. The process can be repeated as needed until the correct Valid address has been supplied.
After correction the addresses can be added as usual.
This release contains significant changes to improve the usability of the Supplier Response Portal. In the Supplier Response Portal the original page could be difficult to use because of the size and arrangement. The following improvements have been made.
The page has been optimized to remove wasted space at the top.
The Heading is now personalized to the Supplier for example "Supplier Name Pricing Response Form."
Column headers are now fixed at the top and do not scroll off the page.
The Address, Product, Access Medium Speed and Term Columns are fixed on the left, supporting horizontal scrolling.
TCW Map now features an enhanced autocomplete service to deliver more accurate and intuitive address suggestions as users type. Suggested locations dynamically refine with each additional character entered, ensuring the intended address appears within the top five results once sufficient detail is provided. Address selections continue to be validated through the standard process to support accurate serviceability lookup.
Autocomplete supports primary address searches only (no secondary unit/designator support) and always returns up to five suggestions. A feature flag is included to allow controlled rollout by instance.
TCW platform now includes a direct navigation link to Circuit Inventory Manager (CIM) for customers who subscribe to the product. When CIM is configured for your instance, a new Inventory & Circuit menu option will appear in the left-hand navigation bar, allowing you to launch your company’s corresponding Circuit Inventory environment in a new browser window.
Single Sign-On (SSO) is not included in this release; users may be required to log in to CIM separately. If no CIM is configured yet, TCW navigation bar stays unchanged.
We have updated our public API endpoints from to as part of our API life-cycle and brand alignment efforts. All API documentation and Developer Portal tools now reflect the new domain.
Please note that the previous domain () is no longer supported per previous deprecation communications, but will remain to support a smooth transition. To ensure uninterrupted service, we ask that you update your integration to as soon as possible to ensure the highest level of service.
API Enhancements
We've updated the product catalog of our Nitel integration with Wireless - Fixed and Wireless - Satellite options for Dedicated Internet and Broadband.
Broadband | Wireless - Fixed: 10/10, 15/15, 25/25, 50/50, 75/75, 100/100, 150/150, 200/200, 300/300, 500/500, 600/600, 1000/1000
Broadband | Wireless - Satellite: 10/10, 15/15, 25/25, 50/50, 75/75, 100/100, 150/150, 200/200, 300/300, 500/500, 600/600, 1000/1000
Dedicated Internet | Wireless - Fixed: 2, 3, 5, 10, 20, 30, 40, 50, 60, 70, 80, 90, 100, 200, 300, 500, 1000