What's New
Connectbase Software Release Notes
New features and enhancements in this release
Connectbase introduced the following new features, enhancements and bug fixes in this release.
API Enhancements
Proximus has been implemented as an available External API integration with the following details.
Supported Countries: Belgium
Covered Products: Following products, access mediums and speeds are supported:
Explore Layer 2 (Ethernet Switched/Fiber): 2, 4, 6, 8, 10, 20, 30, 40, 50, 60, 70, 80, 90, 100, 200, 300, 400, 500, 600, 700, 800, 900, 1000, 2000, 3000
Explore Layer 3 (Dedicated Internet/Fiber): 2, 4, 6, 8, 10, 20, 30, 40, 50, 60, 70, 80, 90, 100, 200, 300, 400, 500, 600, 700, 800, 900, 1000, 2000, 3000
Access E-Line Basic (Ethernet Switched/Fiber): 10, 50, 100, 200, 500, 1000, 2000, 5000, 10000
Supported Terms: 12, 36 Months
NOS Comunicacoes S.A. has been implemented as an available External API integration with the following details.
Supported Countries: Portugal
Covered Products: Following products, access mediums and speeds are supported:
EPL/EVPL Carrier Ethernet Services (FIBER): 2M / 4M / 6M / 8M / 10M / 20M / 30M / 40M / 50M / 60M / 70M / 80M / 90M / 100M / 200M / 300M / 400M / 500M / 600M / 700M / 800M / 900M / 1G
E2NET Dedicated Internet Access (FIBER): 2M / 4M / 6M / 8M / 10M / 20M / 30M / 40M / 50M / 60M / 70M / 80M / 90M / 100M / 200M / 300M / 400M / 500M / 600M / 700M / 800M / 900M / 1G
FTTH Broadband Internet (FIBER, WIRELESS - FIXED, COPPER):
Asymmetric: 20_2M / 30_3M / 50_5M / 50_10M / 100_10M
Symmetric: 20M / 30M / 50M / 100M / 200M / 300M
Premium Internet Access (FIBER, WIRELESS - FIXED, COPPER): 2M / 4M / 6M / 8M / 10M / 20M / 30M / 40M / 50M / 60M / 70M / 80M / 90M / 100M / 200M / 300M / 400M / 500M / 600M / 700M / 800M / 900M / 1G
Supported Terms: 12, 24, 36 Months
Vodafone/Ziggo Carrier Services has been implemented as an available External API integration with the following details.
Supported Countries: Netherlands
Covered Products: Following products, access mediums and speeds are supported:
Wholesale Ethernet Access (Ethernet - Switched | Fiber): 10, 20, 50, 100, 200, 250, 500, 600, 1000, 2000, 5000
Direct Internet Access (Dedicated Internet | Fiber): 10, 20, 50, 100, 200, 250, 500, 600, 1000, 2000, 5000
Coax Internet Access (Dedicated Internet | Coax/HFC): 10, 20, 50, 100, 200, 250, 500, 600, 1000, 2000, 5000
Supported Terms: 12, 24, 36, 60 Months
Note: NNI locations used for quotes are provided in the results. These will not be maintained by TCW.
PCCW Global has been implemented as an available External API integration with the following details.
Supported Countries: ALGERIA, ANGOLA, ANTIGUA AND BARBUDA, ARGENTINA, AUSTRALIA, BAHRAIN, BANGLADESH, BARBADOS, BELARUS, BELGIUM, BENIN, BERMUDA, BOLIVIA, BOTSWANA, BRAZIL, CAMBODIA, CANADA, CAYMAN ISLANDS, CHAD, CHILE, CHINA, COLOMBIA, COOK ISLANDS, COSTA RICA, CURACAO, CZECH REPUBLIC, DEMOCRATIC REPUBLIC OF THE CONGO, DENMARK, DOMINICA, DOMINICAN REPUBLIC, ECUADOR, EGYPT, EL SALVADOR, ESTONIA, ETHIOPIA, FINLAND, FRANCE, GERMANY, GHANA, GREECE, GRENADA, GUADELOUPE, GUATEMALA, HAITI, HONDURAS, HONG KONG, HUNGARY, INDIA, INDONESIA, IRAQ, IRELAND, ISRAEL, ITALY, JAMAICA, JAPAN, JORDAN, KAZAKHSTAN, KENYA, KUWAIT, LATVIA, LEBANON, LESOTHO, LITHUANIA, LUXEMBOURG, MADAGASCAR, MALAWI, MALAYSIA, MALTA, MARSHALL ISLANDS, MARTINIQUE, MEXICO, MOROCCO, MOZAMBIQUE, NAMIBIA, NEPAL, NETHERLANDS, NEW ZEALAND, NICARAGUA, NIGER, NIGERIA, NORWAY, OMAN, PANAMA, PARAGUAY, PERU, PHILIPPINES, POLAND, PORTUGAL, QATAR, REPUBLIC OF THE CONGO, ROMAINIA, RUSSIAN FEDERATION, S. KOREA, SAINT KITTS AND NEVIS, SAINT LUCIA, SAINT MARTIN - FRENCH PART, SAINT VINCENT AND THE GRENADINES, SAUDI ARABIA, SENEGAL, SINGAPORE, SLOVAKIA (SLOVAK REPUBLIC), SOUTH AFRICA, SPAIN, SRI LANKA, SWAZILAND, SWEDEN, SWITZERLAND, TAIWAN, TANZANIA, THAILAND, TOGO, UGANDA, UKRAINE, UNITED ARAB EMIRATES, UNITED KINGDOM, UNITED STATES, VIETNAM, VIRGIN ISLANDS, BRITISH, ZIMBABWE
Covered Products: Following products, access mediums and speeds are supported:
MPLS VPN (MPLS | Fiber, Copper): 5, 10, 15, 20, 25, 30, 35, 40, 45, 50, 60, 70, 80, 90, 100, 150, 200, 250, 300, 350, 400, 450, 500, 600, 700, 800, 900, 1000
Global Internet Access (Dedicated Internet | Fiber): 5, 10, 15, 20, 25, 30, 35, 40, 45, 50, 60, 70, 80, 90, 100, 150, 200, 250, 300, 350, 400, 450, 500, 600, 700, 800, 900, 1000, 2000, 3000, 4000, 5000, 6000, 7000, 8000, 9000, 10000, 20000, 30000, 40000, 50000, 100000
Dedicated Internet Access
Dedicated Internet | Fiber, Wireless: 5, 10, 15, 20, 25, 30, 35, 40, 45, 50, 60, 70, 80, 90, 100, 150, 200, 250, 300, 350, 400, 450, 500, 600, 700, 800, 900, 1000, 2000, 3000, 4000, 5000, 6000, 7000, 8000, 9000, 10000, 20000, 30000, 40000, 50000, 100000
Broadband | Fiber: 5, 10, 15, 20, 25, 30, 35, 40, 45, 50, 60, 70, 80, 90, 100, 150, 200, 250, 300, 350, 400, 450, 500, 600, 700, 800, 900, 1000, 2000, 3000, 4000, 5000, 6000, 7000, 8000, 9000, 10000, 20000, 30000, 40000, 50000, 100000
SES E-Line (Ethernet - Dedicated | Fiber): 5, 10, 15, 20, 25, 30, 35, 40, 45, 50, 60, 70, 80, 90, 100, 150, 200, 250, 300, 350, 400, 450, 500, 600, 700, 800, 900, 1000
Local Loop (Ethernet - Switched | Fiber, Copper, Wireless - Fixed, Wireless - Mobile): 5, 10, 15, 20, 25, 30, 35, 40, 45, 50, 60, 70, 80, 90, 100, 150, 200, 250, 300, 350, 400, 450, 500, 600, 700, 800, 900, 1000, 2000, 3000, 4000, 5000, 6000, 7000, 8000, 9000, 10000, 20000, 30000, 40000, 50000, 100000
Dedicated Ethernet Service (Ethernet - Switched | Fiber): 5, 10, 15, 20, 25, 30, 35, 40, 45, 50, 60, 70, 80, 90, 100, 150, 200, 250, 300, 350, 400, 450, 500, 600, 700, 800, 900, 1000, 2000, 3000, 4000, 5000, 6000, 7000, 8000, 9000, 10000, 20000, 30000, 40000, 50000, 100000
Supported Terms: 12, 24, 36, 48, 60 Months
Note: Products vary by country.
Connected Networks has been implemented as an available External API integration with the following details.
Supported Countries: UK, Slovakia, Czechia, Germany, Hungary, Poland, Romania, France, Ireland, Netherlands, Belgium, UAE, Bahrain, Jordan, Kuwait, Oman, Pakistan, Qatar, Saudi Arabia, Antigua & Barbuda, Argentina, Aruba, Barbados, Bermuda, Bolivia, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, Guatemala, Guyana, Haiti, Jamaica, Cayman Islands, Martinique, Mexico, Nicaragua, Panama, Peru, Paraguay, Puerto Rico, Suriname, Trinidad & Tobago, Uruguay, Venezuela, Albania, Armenia, Azerbaijan, Bosnia & Herzegovina, Bulgaria, Belarus, Estonia, Georgia, Croatia, Kyrgyzstan, Kazakhstan, Lithuania, Latvia, Moldova, Montenegro, North Macedonia, Serbia, Russia, Slovenia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, Switzerland, Denmark, Finland, Greece, Iceland, Italy, Malta, Norway, Spain, Sweden
Covered Products: Following products, access mediums and speeds are supported:
DIA (Dedicated Internet | Fiber, Coax/HFC, Copper, Wireless - Fixed): 2, 4, 5, 6, 8, 10, 20, 30, 40, 40, 50, 60, 70, 80, 90, 100, 150, 200, 250, 300, 400, 500, 600, 700, 800, 900, 1000, 2000, 3000, 4000, 5000, 6000, 7000, 8000, 9000, 10000, 40000, 100000, 400000
Supported Terms: 12, 24, 36, 48, 60 months
Note: The Connected Networks API is very limited in its available capacity. It can handle only 1 request per 2 seconds and has an absolute limit of only 2000 requests per month. Avoid using "all speeds" as this will consume all available request for the month, resulting in no further requests being returned in that month.
ODIDO SPOT API has been implemented as an available External API integration with the following details.
Supported Countries: Netherlands
Covered Products: Following products, access mediums and speeds are supported:
Broadband Internet Access:
ADSL2+: 2048/1024 Kbit/s, 4096/1024 Kbit/s, 5120/1024 Kbit/s, 8192/1024 Kbit/s | 12, 24, 36 Months
VDSL2: 2048/1024 Kbit/s, 4096/1024 Kbit/s, 5120/1024 Kbit/s, 8192/1024 Kbit/s, 12280/1024 Kbit/s, 20480/1024 Kbit/s, 20480/2048 Kbit/s, 30720/3072 Kbit/s | 12, 24, 36 Months
VVDSL2: 2048/1024 Kbit/s, 4096/1024 Kbit/s, 5120/1024 Kbit/s, 8192/1024 Kbit/s, 12280/1024 Kbit/s, 20480/1024 Kbit/s, 20480/2048 Kbit/s, 30720/3072 Kbit/s, 51200/5120 Kbit/s, 81920/8192 Kbit/s, 100/30 Mbit/s | 12, 24, 36 Months
FTTH: 2048/1024 Kbit/s, 4096/1024 Kbit/s, 5120/1024 Kbit/s, 8192/1024 Kbit/s, 12280/1024 Kbit/s, 20480/1024 Kbit/s, 20480/2048 Kbit/s, 30720/3072 Kbit/s, 51200/5120 Kbit/s, 81920/8192 Kbit/s, 100/30 Mbit/s, 50/50 Mbit/s, 100/100 Mbit/s, 200/200 Mbit/s | 12, 24, 36 Months
FTTH XGSPON: 2048/1024 Kbit/s, 4096/1024 Kbit/s, 5120/1024 Kbit/s, 8192/1024 Kbit/s, 12280/1024 Kbit/s, 20480/1024 Kbit/s, 20480/2048 Kbit/s, 30720/3072 Kbit/s, 51200/5120 Kbit/s, 81920/8192 Kbit/s, 100/30 Mbit/s, 50/50 Mbit/s, 100/100 Mbit/s, 200/200 Mbit/s | 12, 24, 36 Months
Direct Internet Access:
Datacenter: 2 Mbit/s, 4 Mbit/s, 6 Mbit/s, 8 Mbit/s, 10 Mbit/s, 20 Mbit/s, 50 Mbit/s, 100 Mbit/s, 200 Mbit/s, 500 Mbit/s, 1000 Mbit/s, 10 Gbit/s | 12, 36, 60 Months
Fiber: 1 Mbit/s, 2 Mbit/s, 4 Mbit/s, 6 Mbit/s, 8 Mbit/s, 10 Mbit/s, 20 Mbit/s, 50 Mbit/s, 100 Mbit/s, 200 Mbit/s, 500 Mbit/s, 1000 Mbit/s, 2 Gbit/s, 3 Gbit/s, 4 Gbit/s, 5 Gbit/s, 10 Gbit/s | 12, 36, 60 Months
Radio: 2 Mbit/s, 4 Mbit/s, 6 Mbit/s, 8 Mbit/s, 10 Mbit/s, 20 Mbit/s, 50 Mbit/s, 100 Mbit/s, 200 Mbit/s, 500 Mbit/s, 1000 Mbit/s | 12, 36, 60 Months
SHDSL.bis: 2 Mbit/s, 4 Mbit/s, 6 Mbit/s, 8 Mbit/s, 10 Mbit/s, 15 Mbit/s, 20 Mbit/s | 12, 36, 60 Months
Ethernet DSL Circuit:
FTTH XGSPON: 256/256 Kbit/s, 512/512 Kbit/s, 1024/512 Kbit/s, 1024/1024 Kbit/s, 2048/512 Kbit/s, 2048/1024 Kbit/s, 2048/2048 Kbit/s, 4096/512 Kbit/s, 4096/1024 Kbit/s, 4096/2048 Kbit/s, 5120/1024 Kbit/s, 8192/512 Kbit/s, 8192/1024 Kbit/s, 8192/2048 Kbit/s, 10240/1024 Kbit/s, 12288/512 Kbit/s, 12280/1024 Kbit/s, 12288/2048 Kbit/s, 20480/1024 Kbit/s, Wide Open, 5120/5120 Kbit/s, 51200/5120 Kbit/s, 10240/10240 Kbit/s, 20/20 Mbit/s, 50/50 Mbit/s, 100/100 Mbit/s | 12, 36, 60 Months
FTTH: 256/256 Kbit/s, 512/512 Kbit/s, 1024/512 Kbit/s, 1024/1024 Kbit/s, 2048/512 Kbit/s, 2048/1024 Kbit/s, 2048/2048 Kbit/s, 4096/512 Kbit/s, 4096/1024 Kbit/s, 4096/2048 Kbit/s, 5120/1024 Kbit/s, 8192/512 Kbit/s, 8192/1024 Kbit/s, 8192/2048 Kbit/s, 10240/1024 Kbit/s, 12288/512 Kbit/s, 12280/1024 Kbit/s, 12288/2048 Kbit/s, 20480/1024 Kbit/s, Wide Open, 5120/5120 Kbit/s, 51200/5120 Kbit/s, 10240/10240 Kbit/s, 20/20 Mbit/s, 50/50 Mbit/s, 100/100 Mbit/s | 12, 36, 60 Months
Extended Ethernet Basic:
WEAS MBE: 1 Mbit/s, 2 Mbit/s, 4 Mbit/s, 5 Mbit/s, 10 Mbit/s | 12, 36 Months
Ethernet Circuit:
Datacenter: 10 Mbit/s, 20 Mbit/s, 50 Mbit/s, 100 Mbit/s, 200 Mbit/s, 500 Mbit/s, 1000 Mbit/s, 2 Gbit/s, 3 Gbit/s, 4 Gbit/s, 5 Gbit/s, 10 Gbit/s | 12, 36 Months
Fiber: 1 Mbit/s, 2 Mbit/s, 4 Mbit/s, 6 Mbit/s, 8 Mbit/s, 10 Mbit/s, 20 Mbit/s, 50 Mbit/s, 100 Mbit/s, 200 Mbit/s, 500 Mbit/s, 1000 Mbit/s, 2 Gbit/s, 3 Gbit/s, 4 Gbit/s, 5 Gbit/s, 10 Gbit/s | 12, 36, 60 Months
Radio: 2 Mbit/s, 4 Mbit/s, 6 Mbit/s, 8 Mbit/s, 10 Mbit/s, 20 Mbit/s, 50 Mbit/s, 100 Mbit/s, 200 Mbit/s, 500 Mbit/s, 1000 Mbit/s | 12, 36, 60 Months
Note: NNI details are not required for API implementation.
IGN required a specific header to identify the source of API requests. This was not included in our calls. We have added x-source: connectbase to all API requests sent to IGN. Requests should now be recognised and processed by IGN without rejection.
TCW Enhancements
Configuration templates in CPQ Step 2 received a comprehensive UX overhaul. Users can now pin their most-used templates so they appear in a dedicated "Pinned Templates" section at the top of CPQ Step 2 for one-click access. Templates can also now be edited in place — users can modify an existing template's configuration settings and either update it or save it as a new template. Additionally, the template selection experience has been redesigned as an in-page pop-up with improved template cards featuring color-coded action icons (pin, share, edit, delete). Commercial Product Name is now supported as a saveable field within configuration templates.
Impact:
Usability: Frequently used templates are immediately visible and selectable from CPQ Step 2, eliminating extra clicks to find and apply them.
Efficiency: Editing a template no longer requires deleting and recreating it — users can update configurations directly and choose to overwrite or save as new.
Workflow continuity: Template selection now stays on the same page via a pop-up, keeping users in context.
Flexibility: Commercial Product Name can now be saved and auto-populated as part of a configuration template.
Existing templates will continue to work as before. To take advantage of the new features, users can pin templates via the pin icon on any template card and edit templates via the pencil icon.
A new action that lets you manually finish a quote before all supplier pricing responses have been received. The system will proceed with post-processing using only the results available at that point — any remaining pending supplier responses will not be included.
Why it matters:
Long-running quotes no longer require you to wait for every supplier to respond. You can move forward with the pricing you already have, reducing idle time and letting you start working with results sooner. A clear confirmation step and transparent status indicators ensure you always know exactly which suppliers were included and which were not.
How to use it:
A Finish Quote button appears on the CPQ Step 3 results screen and in the Audit Log detail view whenever at least one supplier has returned results and at least one is still processing. Click it, review the confirmation prompt, and select Finish Quote to proceed. The feature is also available programmatically via a new AdvCPQ v3 API endpoint.
New endpoint in AdvancedCPQv3: POST /advanced/v3/quotes/{quoteMasterId}/prices/finalize-now
Additional notes:
Finishing a quote early is irreversible — supplier responses received after finishing a quote will not be applied to the quote.
The Audit Log will reflect updated statuses for each supplier (e.g., Canceled, Partial Success) along with a message summarizing results returned.
The finished quote will clearly indicate it was completed early, including how many suppliers were not included.
The feature is available to all CPQ users with quoting permissions in the UI & API.
On the bulk address validation screen, after pasting addresses and clicking Validate, there was no way to go back and correct a typo in the original input. The only options were Clear (which wiped everything) or Add More Addresses (which cleared the text area), forcing users to re-enter their entire address list just to fix a single mistake.
Resolution: Added an "Edit Input" button to the validated results grid header. Clicking it re-opens the input form with all previously typed addresses preserved, allowing users to make corrections and re-validate without losing their work.
Impact: Improves the address import workflow for all users working with deal/quote address imports, eliminating unnecessary re-entry of data when correcting typos.
The response now includes a new currency field returning the ISO3 currency code (e.g., "USD", "EUR", "GBP") alongside the existing currencyId, so downstream systems no longer need to maintain their own ID-to-code mapping.
The "My Partners" module in Linkbase now supports granular access control. Previously, only admin-level roles (Administrator, Billing Administrator, and Carrier Relations Admin) could access "My Partners." With this update, View User and Edit User roles now have read-only access to the module, including all subtabs: Company, Contacts, Building Lists, Pricing, Partner Notes, and Hierarchy.
Impact:This improves flexibility in user role management by allowing non-admin users to view partner data and export records (Supplier Details, Notes, Contacts) without requiring full administrative permissions. Admins no longer need to over-provision access just to let team members reference partner information. All read-only access is enforced on both the UI and backend API level for security.
User action required: None. View User and Edit User roles will automatically gain read-only access to "My Partners" where the module is enabled. No configuration changes are needed. Note that these roles cannot add or edit entries — only view, filter, and export.
Connectbase Software Release Notes
New features and enhancements in this release
Connectbase introduced the following new features, enhancements and bug fixes in this release.
API Enhancements
Optimum has been implemented as an available External API integration with the following details.
Supported Countries: USA
Covered Products: Broadband
Following access mediums and speeds are supported:
Fiber: 100/100, 300/300, 500/500, 1000/1000, 2000/2000, 5000/5000, 8000/8000
Coax/HFC: 300/20, 500/20, 1000/20
Supported Terms: 12, 24, 36, 60
We have updated Retelit MEF implementation to map a quoted location’s connection status (on/off-net) based on the serviceability confidence information available in the product offering qualification response.
TCW Enhancements
A new configuration section under Admin → Default Company Attributes that gives administrators granular control over which product categories, speeds, access mediums, and terms are available to CPQ users when building quotes in CPQ Step 2 and Quick Quote.
Why it matters:
As an administrator, you can now create and enforce specific procurement standards by controlling exactly which quoting options are presented to your CPQ users. This reduces quoting errors, streamlines the sales workflow, and ensures quotes align with approved product offerings - without restricting supplier responses.
How to use it:
Navigate to Admin → Default Company Attributes → Product Category Configuration.
Use the section-level Active/Inactive toggle to enable the feature (defaults to Inactive).
For each Product Category, use the Enabled toggle to control its visibility in the CPQ Step 2 Product Category drop-down.
Use the Speeds, Access Mediums, and Terms multi-select dropdowns to define which options are available for each Product Category. Broadband includes separate dropdowns for Down Speed and Up Speed.
Settings are applied immediately to new quotes and persist across sessions. Toggling the section to Inactive preserves your configuration for easy re-activation later.
Who it's for:
Administrators with access to Default Company Attributes. CPQ users will automatically see the constrained options in CPQ Step 2 and Quick Quote when configured — no action required on their part.
The supplier pricing status is now surfaced directly in CPQ Step 3. A new Supplier Progress bar — along with the Pricing Progress indicator — is displayed on the results page, giving you real-time visibility into which suppliers have returned pricing and which are still pending. A Details link provides access to the full API Audit Tracing view for a deeper breakdown.
Impact:
At a glance, you can see the count of suppliers that have responded and the count of suppliers still processing giving you better visibility to the progress of your quote.
Coming Soon! Users will be able to leverage this data to then decide whether they would like to finalize a quote early and moving forward with the responses that have been received.
User action required:
None. The Supplier Progress bar appears automatically on the CPQ Step 3 results page after submitting a quote configuration.
Before vs After:
Before: Supplier pricing status was only available by navigating to the API Audit Tracing tab. There was no indication on the CPQ Step 3 results page of how many suppliers had responded or were still pending.
After: A Supplier Progress bar and Pricing Progress indicator are displayed directly on the CPQ Step 3 results page, with a Details link for the full audit view.
Connectbase Software Release Notes
New features and enhancements in this release
Connectbase introduced the following new features, enhancements and bug fixes in this release.
CPQ Enhancements
Admins can now configure how speed and term alternatives are returned in CPQ. From Admin → Company Default Attributes → CPQ Alternatives Preferences, you can:
Choose which alternative speeds and terms (next higher, next lower, both, or exact only) are allowed.
Decide whether alternatives appear only when the requested option isn’t available or always in addition to the requested option.
Defaults match your current behavior, so there’s no change until you update these settings.
We’ve added support for Alternatives in the following endpoints to match the existing UI behavior.
Post Create Pricing
Post Create Pricing with Site Groups
API clients can now request alternative speeds and terms via API.Alternatives and are only supported for single‑speed requests.
Each solution is flagged with an isAlternative indicator.
New response fields expose the originally requested speed and originally requested term so clients can compare them to the returned values.
Requests that do not use Alternatives remain fully backwards compatible; existing clients do not need to change.
Address validation now runs asynchronously in the background, making large uploads faster, preventing timeouts, and keeping your quoting workflow moving smoothly.
Issues resolved in this release
Connectbase resolved the following issues in this release.
Internal Ref # | Issue/resolution |
|---|---|
We fixed a defect in the Advanced CPQ pricing APIs where, in some cases, currency-related fields were returned in snake_case instead of the documented camelCase format. The field names themselves have not changed. The bug fix ensures that currency fields are now always returned in camelCase, consistent with our published API documentation. Example of the issue that was fixed:
This behavior is now consistent across all affected pricing responses. |
Connectbase Software Release Notes
New features and enhancements in this release
Connectbase introduced the following new features, enhancements and bug fixes in this release.
Customer Bid Management (CBM) Enhancements
Creating Supplier Pricing Requests from CPQ Step 3 is now a more intuitive, guided experience, and incorporates existing automated pricing for quoted solutions:
Guided 3-step workflow simplifies request creation
Supports key workflows like “Negotiate Pricing” and “Budgetary to Final”, enabling smoother transitions from initial quotes to final pricing.
Automated pricing from CPQ is now carried into requests, includes supplier, currency, MRC/NRC, and disposition for quoted solutions.
Ability to analyze and select requirements across views (By Pricing, Supplier and Location) with bulk actions to save time.
Smarter supplier & contact management with auto-selected preferred suppliers and default contacts based on Linkbase My Partner settings.
Supplier collaboration is now more transparent and actionable when negotiating or finalizing pricing.
Original quoted pricing is visible to suppliers, providing full context during negotiations
Suppliers can propose updated MRC/NRC and adjust disposition directly in the response.
Side-by-side comparison of original vs. updated pricing is returned to CPQ for faster decision-making.
Accepted updates automatically sync to the solution, with a full audit trail of changes.
Clear status updates (“CBM Updated”) keep users informed in CPQ.
All Supplier Pricing Requests are now easier to track and manage in one place.
New Requests tab in WIP/Global WIP replaces the legacy Bid Manager views.
Single quote-level request view consolidates all related requirements.
Expandable details provide full visibility into commercial and product data (pricing, supplier, terms, status, etc.).
Single, centralized workspace to manage requests and track progress - eliminating the need to navigate to multiple tools or views.
CPQ Enhancements
To improve quote accuracy and reduce unnecessary system load, CPQ Step 2 now enforces speed/quantity as required inputs for most products:
Required indicators (asterisks) have been added to speed/quantity fields.
Users must specify either a single value or a range (e.g., download/upload speeds, quantity of cabinets/IPs/lines) before they can submit a configuration.
If any required speed/quantity field is left blank, the Submit Configuration button remains disabled and an error message indicates that speed or quantity is required.
We have added configurable Commercial Products in CPQ so admins can define branded sales products they would like their CPQ users to select when selecting their quote requirements and can map them to the correct TCW product categories and media types that should be quoted in order to bring back the appropriate supplier pricing.
When enabled, Sales CPQ users can select a Commercial Product in CPQ Step 2 to automatically drive the right category/media selections, and CPQ Step 3 results, exports, and the Advanced CPQ API v3 now includes the selected Commercial Product for consistent downstream reporting and integration.
You can now assign a Site Group to each location when uploading or pasting addresses into Address Import and use those groups to drive pricing.
Added an optional Site Group field to address import template
Site Group can be defined at the A-Location and Z-Location (P2P), where applicable
Alternatively, users can define site group by pre-pending copy and pasted address with [Site Group] in brackets.
When site group is defined using either method, validation results will show Site Group per location plus a summary of groups and site counts.
In CPQ Step 2 – Configuration users can define unique configuration requirements per Site Group and submit pricing by group.
CPQ Step 3 pricing results display the Site Group so you can easily compare outcomes by location type.
Advanced CPQ v3 now supports Site Groups, enabling you to submit a single quote where different subsets of locations have different product/term/speed requirements - without applying every requirement to every location.
With Site Groups:
Each location can be tagged with a siteGroup.
Each set of requirements in config.productCriteria[] can also be tagged with a siteGroup.
Pricing is executed only for matching location–criteria combinations (same siteGroup), and results include the siteGroupId/siteGroup identifier.
This capability is delivered via a new Advanced CPQ v3 endpoint in the Developer Portal: Post Create Pricing with Site Groups.
Demand Engine now masks quote-creator user information for compliance-designated instances. Employee name and email are replaced with “Compliance” / compliance@company.com across the Dashboard UI, data exports (CSV/Excel), and relevant reporting APIs. Non-compliance instances are unaffected.
General Features
We fixed a bug where access mediums will show additional products when quoting with Wireless Fixed & Wireless Mobile together instead of only returning 1 of them.
We have adjusted the permissions within TCW to allow Edit Users the ability to share Personal Layers to Company Layers.
We fixed Availability API v5 where we now handle appropriate rates for parsing non mb speeds. We now correctly parse all values.
Connectbase Software Release Notes
New features and enhancements in this release
Connectbase introduced the following new features, enhancements and bug fixes in this release.
API Enhancements
Ielo API endpoint domain update
We have updated the production endpoint domain used for the Ielo integration to align with the supplier’s new API domain.
What changed
The Ielo production endpoint domain has been updated from:
https://portal.ielo-liazo.com
to the new domain:
https://api.ielo.net
What this means for you:
There is no change to the request/response payloads or quoting workflow.
All existing Ielo quoting continues to function as before, now routed through the new api.ielo.net domain in line with the supplier’s April 15, 2026 cutover communication.
No customer configuration changes are required.
Virgin Media External API implementation has been enhanced with Wavelength services via VM's National High-Capacity Services (NHCS) & Dedicated High-Capacity Services (DHCS) products. Buyers must provide P2P configurations to request.
Access Medium: Fiber
Speeds: 10 Gbps
Terms: 12, 24, 36, 48, 60
Improved Verizon Quote response times by doubling the rate limit to match Verizon's supported throughput, reducing quote duration for US addresses.
TCW Enhancements
When submitting a quote configuration in Quick Quote or CPQ, the existing “Pricing in Progress” indicator now includes a “Details” link. Clicking Details opens the API audit tracing tab on the Audit Logs page, which now shows:
A progress bar indicating how many supplier requests have completed out of the total
Color‑coded counts of requests that are:
Pending
In Progress
Complete
Error
An elapsed time indicator to show how long pricing has been running
This enhancement gives users clearer insight into why pricing may still be in progress. To return to CPQ, simply close the Audit Logs page using the X in the upper‑right corner or the “View Results” button in the bottom-right.
TCW Analytics now includes the new Advanced Seller Analytics dashboard (go live April 6th), with the Advanced Buyer Analytics dashboard visible but currently disabled ahead of its release.
Access to Advanced Analytics is managed via Superadmin entitlements. Authorized users can access the Seller dashboard, while others will see restricted (greyed-out) access. Customers with Advanced entitlements can seamlessly access both basic and advanced analytics views.
Connectbase Software Release Notes
New features and enhancements in this release
Connectbase introduced the following new features, enhancements and bug fixes in this release.
API Enhancements
The ENET Service Qualification API - New Seller Cloud API Implementation
The ENET Service Qualification API has been implemented as an available External API integration.
Supported Countries: United Kingdom
Covered Products, Access Mediums & Speeds:
Managed Ethernet
Fiber: 10, 20, 30, 40, 50, 75, 100, 150, 200, 250, 300, 450, 500, 600, 750, 1000, 2000, 5000, 10000
Wireless: 10, 20, 30, 40, 50, 75, 100, 150
Metro Ethernet: Point to Point Ethernet - Fiber: 10, 20, 30, 40, 50, 75, 100, 150, 200, 250, 300, 450, 500, 600, 750, 1000, 2000, 5000, 10000
Ethernet (Third Party Demarcation) - Fiber: 10, 20, 30, 40, 50, 75, 100, 150, 200, 250, 300, 450, 500, 600, 750, 1000, 2000, 5000, 10000
Direct Internet Access
Fiber: 10, 20, 30, 40, 50, 75, 100, 150, 200, 250, 300, 450, 500, 600, 750, 1000, 2000, 5000, 10000
Wireless: 10, 20, 30, 40, 50, 75, 100, 150
Supported Terms: 12, 24, 36, 48, 60
We have updated our Blue Wireless integration to improve the quoting experience and system performance:
The system now allows users to specify a Blue Wireless Plan when quoting Wireless – Fixed, with “PRIMARY” set as the default plan. Requests for Wireless – Satellite will automatically request LEO plans.
Users can now also specify the IP Address Type and Block, with “Private” selected by default.
Previously, when quoting Blue Wireless services, the system queried all available pricing options at the requested location. During the initial implementation, this approach was manageable because only a small number of results were returned.
However, as additional plan and IP configuration permutations were introduced, the response size increased significantly. This led to system performance issues and produced an impractically large number of results for users generating quotes.
To address this, the Plan and IP Address filters have been introduced to narrow the scope of queries and ensure Blue Wireless results remain at a manageable level.
We are removing our ability to specify "Last Mile Provider" for our ESUN implementation. This capability has been deprecated in the ESUN API. Consequently, we will now return the Last Mile Provider reflected in ESUN's API Results rather than the one selected prior to submission. Additionally, a bug concerning ability to quote a specific IP Block from ESUN has been resolved.
Our "Ielo-Liazo" API has been renamed "IELO" to reflect their current branding.
We are updating our Verizon Exchange Quote integration to restore impaired service on the Switched E-Line+ product. Additionally, we have enabled NNI-only quoting for Dedicated E-Line, Switched E-Line+, & TLS as well as added 2G - 5G speeds for Switched E-Line P2P configurations.
At Qoolize's request, we have updated our Qoolize implementation to remove from the US market. Qoolize will no longer return for US locations. This will improve throughput/efficiency for their services by allowing their resources to be allocated to non-US countries.
TCW Enhancements
The TCW splash screen experience has been streamlined to prevent repetitive notifications and improve usability.
Key updates:
Splash screens per instance now display once every 7 days according to the configured release schedule.
The “Do not show this message again” option has been removed.
Splash screens are disabled for spoke instances.
Improved navigation for multi-page notifications.
Enhanced usability with a larger close (X) button.
These changes apply across all TCW notification categories, including Release Highlights, TCW Live events, webinars, API lifecycle notifications, and ecosystem announcements.
Connectbase Software Release Notes
New features and enhancements in this release
Connectbase introduced the following new features, enhancements and bug fixes in this release.
API Enhancements
Virgin Media API has been implemented as an available External API integration.
Supported Countries: United Kingdom
Covered Products & Speeds:
National Ethernet (Ethernet - Switched, Fiber): 10Mbps; 20Mbps; 30Mbps; 40Mbps; 50Mbps; 60Mbps; 70Mbps; 80Mbps; 90Mbps; 100Mbps; 200Mbps; 300Mbps; 400Mbps; 500Mbps; 600Mbps; 700Mbps; 800Mbps; 900Mbps; 1Gbps; 2Gbps; 3Gbps; 4Gbps; 5Gbps; 10Gbps
Ethernet Extensions (Ethernet - Switched, Fiber): 10Mbps; 100Mbps; 1Gbps; 10Gbps
National High-Capacity Services [NHCS] (WAVE, Wireless): 10Gbps
Dedicated High-Capacity Services [DHCS] (WAVE, Wireless): 10Gbps
Supported Terms: 12, 24, 36, 48, 60
Elisa API has been implemented as an available External API integration.
Supported Countries: Finland
Covered Products & Speeds:
Ethernet 2.0 (Ethernet - Switched | Fiber): 50M, 100M, 200M, 500M, 1Gb, 2Gb, 5Gb, 9Gb
Wholesale Internet DIA (Dedicated Internet | Fiber): 10M, 20M, 50M, 100M, 200M, 500M, 1Gb
Wholesale Internet Broadband (Broadband | Fiber): 10M/10M, 20M/20M, 30M/5M, 50M/10M, 100M/25M, 100M/100M, 200M/200M, 500M/500M
Supported Terms: 12, 24, 36
For HSIAE and IPBB broadband quotes using the AT&T New Experience SQ API, we’ve added the ABF Qual Tier field to the apiInfo section of the response.
This exposes AT&T’s ABF Qualification Status so you can incorporate the AT&T fiber “green / light green” serviceability tiers directly into your pricing and decision logic.
TCW Enhancements
This release ensures that CPQ Rules set up for specific user groups execute only for the users in the defined user groups.
Previously, when a CPQ Rule was set to Automatic, it would run for all User Groups in the instance, even if the rule had been configured for only certain groups. With this change:
When a CPQ Rule is assigned to one or more User Groups, the rule will only execute for users who belong to those groups.
If the Rule Action is set to Automatic, the rule will automatically execute only for users in the assigned User Group(s).
If the Rule Action is set to Active (formerly Activity), the rule will appear as a selectable rule only for users in the assigned User Group(s).
In supplier-branded Business Partner Portals (BPP), Connectbase-branded splash screen messaging is no longer displayed for all users. This change remains in place until long term per-seller splash screen configuration is enabled to support supplier-managed updates and messaging.
Hotfix Deployed Since Previous Release
We have added a new Partner Notes tab to the My Partners view in Linkbase so internal teams can capture and share important information about each partner in a structured way.
When you expand a partner record in My Partners, you’ll now see a Partner Notes tab. Within this tab:
Notes are organized into four sections:
All
Operational
Commercial
General
Users can add new notes with:
Free‑form text
A required category: Operational, Commercial, or General
Once saved, a note:
Appears in the All tab
Appears in the tab for its selected category
Displays the author name and creation date
Managing notes:
From the All tab, each note is clearly labeled with its category.
Users can pin notes so they stay at the top of:
The All tab
The corresponding category tab
Users are able to delete notes
We have improved the My Partners export so that what you export now aligns with what you see in the Linkbase grid.
The Supplier Details CSV now includes the same columns, in the same order, as the My Partners header (including countries, currencies, product categories, access mediums, quoting method, status, MSA, pricing source, serviceability fields, preferred supplier, and supplier penalty).
New Yes/No indicators show whether a supplier has Commercial, Operational, or General notes.
You can now export:
Supplier Details
Supplier Notes (one row per note with supplier, type, created by/date, and text)
Supplier Contacts (one row per contact with email/phone, type, and default flag)
When you click Export from the My Partners side menu, you can choose one or more of these export types, making it easier to analyze supplier attributes, notes, and contacts in tools like Excel or Google Sheets.
You can now quickly identify which suppliers in Linkbase – My Partners are managed via spoke instances on the TCW platform.
A new, read‑only Spoke Instance (Yes/No) column (next to Quoting Method) lets you filter, sort, and configure the grid like any other column, making it much easier to validate that supplier attributes (access medium, currency, geography, products, etc.) align with the supplier rate cards you manage in your connected spoke instances.