Skip to main content

Information Resource Center

What's New

Connectbase Software Release Notes

New features and enhancements in this release

Connectbase introduced the following new features, enhancements and bug fixes in this release.

API Enhancements

  1. The ENET Service Qualification API - New Seller Cloud API Implementation

    The ENET Service Qualification API has been implemented as an available External API integration.

    Supported Countries: United Kingdom

    Covered Products, Access Mediums & Speeds:

    • Managed Ethernet

      • Fiber: 10, 20, 30, 40, 50, 75, 100, 150, 200, 250, 300, 450, 500, 600, 750, 1000, 2000, 5000, 10000

      • Wireless: 10, 20, 30, 40, 50, 75, 100, 150

    • Metro Ethernet: Point to Point Ethernet - Fiber: 10, 20, 30, 40, 50, 75, 100, 150, 200, 250, 300, 450, 500, 600, 750, 1000, 2000, 5000, 10000

    • Ethernet (Third Party Demarcation) - Fiber: 10, 20, 30, 40, 50, 75, 100, 150, 200, 250, 300, 450, 500, 600, 750, 1000, 2000, 5000, 10000

    • Direct Internet Access

      • Fiber: 10, 20, 30, 40, 50, 75, 100, 150, 200, 250, 300, 450, 500, 600, 750, 1000, 2000, 5000, 10000

      • Wireless: 10, 20, 30, 40, 50, 75, 100, 150

    Supported Terms: 12, 24, 36, 48, 60

  2. Blue Wireless - Filter response to requested product attributes

    We have updated our Blue Wireless integration to improve the quoting experience and system performance:

    • The system now allows users to specify a Blue Wireless Plan when quoting Wireless – Fixed, with “PRIMARY” set as the default plan. Requests for Wireless – Satellite will automatically request LEO plans.

    • Users can now also specify the IP Address Type and Block, with “Private” selected by default.

    Previously, when quoting Blue Wireless services, the system queried all available pricing options at the requested location. During the initial implementation, this approach was manageable because only a small number of results were returned.

    However, as additional plan and IP configuration permutations were introduced, the response size increased significantly. This led to system performance issues and produced an impractically large number of results for users generating quotes.

    To address this, the Plan and IP Address filters have been introduced to narrow the scope of queries and ensure Blue Wireless results remain at a manageable level.

  3. ESUN - Remap "Last Mile Provider" to value from response & request IPBlock selected in Attributes.

    We are removing our ability to specify "Last Mile Provider" for our ESUN implementation. This capability has been deprecated in the ESUN API. Consequently, we will now return the Last Mile Provider reflected in ESUN's API Results rather than the one selected prior to submission. Additionally, a bug concerning ability to quote a specific IP Block from ESUN has been resolved.

  4. IELO Update Supplier Name and Provider Name

    Our "Ielo-Liazo" API has been renamed "IELO" to reflect their current branding.

  5. Verizon - BT & DTAG are not calling Switched E-Line+

    We are updating our Verizon Exchange Quote integration to restore impaired service on the Switched E-Line+ product. Additionally, we have enabled NNI-only quoting for Dedicated E-Line, Switched E-Line+, & TLS as well as added 2G - 5G speeds for Switched E-Line P2P configurations.

  6. Qoolize - Restrict Country US from Quoting

    At Qoolize's request, we have updated our Qoolize implementation to remove from the US market. Qoolize will no longer return for US locations. This will improve throughput/efficiency for their services by allowing their resources to be allocated to non-US countries.

TCW Enhancements

  • Splash Screen Improvements

    The TCW splash screen experience has been streamlined to prevent repetitive notifications and improve usability.

    Key updates:

    • Splash screens per instance now display once every 7 days according to the configured release schedule.

    • The “Do not show this message again” option has been removed.

    • Splash screens are disabled for spoke instances.

    • Improved navigation for multi-page notifications.

    • Enhanced usability with a larger close (X) button.

    These changes apply across all TCW notification categories, including Release Highlights, TCW Live events, webinars, API lifecycle notifications, and ecosystem announcements.

Connectbase Software Release Notes

New features and enhancements in this release

Connectbase introduced the following new features, enhancements and bug fixes in this release.

API Enhancements
  1. Virgin Media API - New Seller Cloud API Implementation

    Virgin Media API has been implemented as an available External API integration.

    Supported Countries: United Kingdom

    Covered Products & Speeds:

    • National Ethernet (Ethernet - Switched, Fiber): 10Mbps; 20Mbps; 30Mbps; 40Mbps; 50Mbps; 60Mbps; 70Mbps; 80Mbps; 90Mbps; 100Mbps; 200Mbps; 300Mbps; 400Mbps; 500Mbps; 600Mbps; 700Mbps; 800Mbps; 900Mbps; 1Gbps; 2Gbps; 3Gbps; 4Gbps; 5Gbps; 10Gbps

    • Ethernet Extensions (Ethernet - Switched, Fiber): 10Mbps; 100Mbps; 1Gbps; 10Gbps

    • National High-Capacity Services [NHCS] (WAVE, Wireless): 10Gbps

    • Dedicated High-Capacity Services [DHCS] (WAVE, Wireless): 10Gbps

    Supported Terms: 12, 24, 36, 48, 60

  2. Elisa API - New Seller Cloud API Implementation

    Elisa API has been implemented as an available External API integration.

    Supported Countries: Finland

    Covered Products & Speeds:

    • Ethernet 2.0 (Ethernet - Switched | Fiber): 50M, 100M, 200M, 500M, 1Gb, 2Gb, 5Gb, 9Gb

    • Wholesale Internet DIA (Dedicated Internet | Fiber): 10M, 20M, 50M, 100M, 200M, 500M, 1Gb

    • Wholesale Internet Broadband (Broadband | Fiber): 10M/10M, 20M/20M, 30M/5M, 50M/10M, 100M/25M, 100M/100M, 200M/200M, 500M/500M

    Supported Terms: 12, 24, 36

  3. AT&T New Experience API - Added abfQualificationStatus to apiInfo

    For HSIAE and IPBB broadband quotes using the AT&T New Experience SQ API, we’ve added the ABF Qual Tier field to the apiInfo section of the response.

    This exposes AT&T’s ABF Qualification Status so you can incorporate the AT&T fiber “green / light green” serviceability tiers directly into your pricing and decision logic.

TCW Enhancements
  1. CPQ Rules – User Group–Specific Rule Execution

    This release ensures that CPQ Rules set up for specific user groups execute only for the users in the defined user groups.

    Previously, when a CPQ Rule was set to Automatic, it would run for all User Groups in the instance, even if the rule had been configured for only certain groups. With this change:

    • When a CPQ Rule is assigned to one or more User Groups, the rule will only execute for users who belong to those groups.

    • If the Rule Action is set to Automatic, the rule will automatically execute only for users in the assigned User Group(s).

    • If the Rule Action is set to Active (formerly Activity), the rule will appear as a selectable rule only for users in the assigned User Group(s).

  2. Hide Splash Screen for Business Partner Portal (BPP)

    In supplier-branded Business Partner Portals (BPP), Connectbase-branded splash screen messaging is no longer displayed for all users. This change remains in place until long term per-seller splash screen configuration is enabled to support supplier-managed updates and messaging.

Hotfix Deployed Since Previous Release
  1. Partner Notes tab in Linkbase – My Partners

    We have added a new Partner Notes tab to the My Partners view in Linkbase so internal teams can capture and share important information about each partner in a structured way.

    When you expand a partner record in My Partners, you’ll now see a Partner Notes tab. Within this tab:

    • Notes are organized into four sections:

      • All

      • Operational

      • Commercial

      • General

    • Users can add new notes with:

      • Free‑form text

      • A required category: Operational, Commercial, or General

    • Once saved, a note:

      • Appears in the All tab

      • Appears in the tab for its selected category

      • Displays the author name and creation date

    Managing notes:

    • From the All tab, each note is clearly labeled with its category.

    • Users can pin notes so they stay at the top of:

      • The All tab

      • The corresponding category tab

    • Users are able to delete notes

    partner-notes.png
  2. Linkbase - My Partners Export Alignment - Contacts & Notes Exports

    We have improved the My Partners export so that what you export now aligns with what you see in the Linkbase grid.

    • The Supplier Details CSV now includes the same columns, in the same order, as the My Partners header (including countries, currencies, product categories, access mediums, quoting method, status, MSA, pricing source, serviceability fields, preferred supplier, and supplier penalty).

    • New Yes/No indicators show whether a supplier has Commercial, Operational, or General notes.

    • You can now export:

      • Supplier Details

      • Supplier Notes (one row per note with supplier, type, created by/date, and text)

      • Supplier Contacts (one row per contact with email/phone, type, and default flag)

    When you click Export from the My Partners side menu, you can choose one or more of these export types, making it easier to analyze supplier attributes, notes, and contacts in tools like Excel or Google Sheets.

  3. Linkbase – Easier Identification of Spoke Instance Suppliers

    You can now quickly identify which suppliers in Linkbase – My Partners are managed via spoke instances on the TCW platform.

    A new, read‑only Spoke Instance (Yes/No) column (next to Quoting Method) lets you filter, sort, and configure the grid like any other column, making it much easier to validate that supplier attributes (access medium, currency, geography, products, etc.) align with the supplier rate cards you manage in your connected spoke instances.

Connectbase Software Release Notes

New features and enhancements in this release

Connectbase introduced the following new features, enhancements and bug fixes in this release.

TCW Enhancements
  1. New Asynchronous (background) Process for Large Exports

    Prior to this release, exports initiated from CPQ Step Three could fail intermittently, depending on data volume.. With this update, large exports are processed asynchronously. When a large export is detected, users will see the following notification:

    "CSV Export is in progress due to the large amount of data.  We'll email you when it's ready."

    Upon completion, an email notification containing a secure download link will be sent to the user. Download links remain valid for five days.

  2. Address Validation Improvements

    This release contains significant changes to improve the usability of the Address Validation feature in CPQ. In "Add Addresses or Coordinates" after adding addresses and clicking Validate the resulting page was awkward to use especially when error correction was needed.  The following improvements have been made.

    • It is now possible to expand the Address Validation page in Deals to a full screen view using the screen icon at the upper right.

    • Column headers are now fixed at the top and do not scroll off the page.

    • All columns are now sortable as well as filterable.

    • Addresses with missing required fields are identified with an Icon, and addresses with errors automatically sort to the top of the list.

    • It is now consistently possible to edit address with missing fields. When edited, the address immediately re-validates. The process can be repeated as needed until the correct Valid address has been supplied.

    After correction the addresses can be added as usual.

  3. Supplier Response Portal Improvements

    This release contains significant changes to improve the usability of the Supplier Response Portal. In the Supplier Response Portal the original page could be difficult to use because of the size and arrangement.   The following improvements have been made.

    • The page has been optimized to remove wasted space at the top.

    • The Heading is now personalized to the Supplier for example "Supplier Name Pricing Response Form."

    • Column headers are now fixed at the top and do not scroll off the page.

    • The Address, Product, Access Medium Speed and Term Columns are fixed on the left, supporting horizontal scrolling.

  4. Autocomplete Service Implementation in TCW Map

    TCW Map now features an enhanced autocomplete service to deliver more accurate and intuitive address suggestions as users type. Suggested locations dynamically refine with each additional character entered, ensuring the intended address appears within the top five results once sufficient detail is provided. Address selections continue to be validated through the standard process to support accurate serviceability lookup.

    Autocomplete supports primary address searches only (no secondary unit/designator support) and always returns up to five suggestions. A feature flag is included to allow controlled rollout by instance.

  5. Link to CIM from within TCW

    TCW platform now includes a direct navigation link to Circuit Inventory Manager (CIM) for customers who subscribe to the product. When CIM is configured for your instance, a new Inventory & Circuit menu option will appear in the left-hand navigation bar, allowing you to launch your company’s corresponding Circuit Inventory environment in a new browser window.

    Single Sign-On (SSO) is not included in this release; users may be required to log in to CIM separately. If no CIM is configured yet, TCW navigation bar stays unchanged.

    CIM-Link.png
  6. APIs Domain Change from Connected2fiber.com to Connectbase.com

    We have updated our public API endpoints from api.connected2fiber.com to api.connectbase.com as part of our API life-cycle and brand alignment efforts. All API documentation and Developer Portal tools now reflect the new domain.

    Please note that the previous domain (api.connected2fiber.com) is no longer supported per previous deprecation communications, but will remain temporarily operational to support a smooth transition. To ensure uninterrupted service, we ask that you update your integration to api.connectbase.com as soon as possible to ensure the highest level of service.

API Enhancements
  • Retail Adaptor Platform - Updates to Nitel PSAM

    We've updated the product catalog of our Nitel integration with Wireless - Fixed and Wireless - Satellite options for Dedicated Internet and Broadband.

    • Broadband | Wireless - Fixed: 10/10, 15/15, 25/25, 50/50, 75/75, 100/100, 150/150, 200/200, 300/300, 500/500, 600/600, 1000/1000

    • Broadband | Wireless - Satellite: 10/10, 15/15, 25/25, 50/50, 75/75, 100/100, 150/150, 200/200, 300/300, 500/500, 600/600, 1000/1000

    • Dedicated Internet | Wireless - Fixed: 2, 3, 5, 10, 20, 30, 40, 50, 60, 70, 80, 90, 100, 200, 300, 500, 1000

Connectbase Software Release Notes

New features and enhancements in this release

Connectbase introduced the following new features, enhancements and bug fixes in this release.

API Enhancements
  1. Deutsche Telekom Global Carrier (DT) API - New Seller Cloud API Implementation

    Deutsche Telekom Global Carrier (DT) API has been implemented as an available External API integration.

    Supported Countries: Czechia, Hungary, Poland, Slovakia, Romania, Germany, Austria, Denmark, Finland, Netherlands, Norway, Portugal, Spain, Sweden, Bulgaria, Croatia, Estonia, Greece, Kazakhstan, Latvia, Lithuania, Serbia, Slovenia, Türkiye, Ukraine, Switzerland (Ethernet only), Bosnia (Internet Access only)

    Covered Products & Speeds:

    • Ethernet Line (Ethernet - Switched | Fiber, Copper, Wireless-Fixed): 2 Mbps, 4 Mbps, 6 Mbps, 8 Mbps, 10 Mbps, 20 Mbps, 30 Mbps, 40 Mbps, 50 Mbps, 60 Mbps, 70 Mbps, 80 Mbps, 90 Mbps, 100 Mbps, 200 Mbps, 300 Mbps, 400 Mbps, 500 Mbps, 600 Mbps, 700 Mbps, 800 Mbps, 900 Mbps, 1000 Mbps, 1Gbps, 2Gbps, 3Gbps, 4Gbps, 5Gbps, 6Gbps, 7Gbps, 8Gbps, 9Gbps, 10Gbps

    • Internet Access (Dedicated Internet | Fiber, Copper, Wireless-Fixed): 2 Mbps, 4 Mbps, 6 Mbps, 8 Mbps, 10 Mbps, 20 Mbps, 30 Mbps, 40 Mbps, 50 Mbps, 60 Mbps, 70 Mbps, 80 Mbps, 90 Mbps, 100 Mbps, 200 Mbps, 300 Mbps, 400 Mbps, 500 Mbps, 600 Mbps, 700 Mbps, 800 Mbps, 900 Mbps, 1000 Mbps, 1Gbps, 2Gbps, 3Gbps, 4Gbps, 5Gbps, 6Gbps, 7Gbps, 8Gbps, 9Gbps, 10Gbps

    • Broadband Internet Access (Broadband | Fiber, Copper, Wireless-Fixed): 1024/256 Kbps, 6144/512 Kbps, 5/0.5Mbps, 10/1Mbps, 5/0,5Mbps, 10/1Mbps, 10240/1024 Kbps, 15/1Mbps, 20/1Mbps, 25/5Mbps, 30/5Mbps, 50/5Mbps, 512/128 Kbps, 2048/256 Kbps, 4096/512 Kbps, 16/1Mbps, 24/2Mbps, 40/4Mbps

    Supported Terms: 12, 24, 36

  2. Telia’s Haley API - New Seller Cloud API Implementation

    Telia’s Haley API has been implemented as an available External API integration.

    Supported Countries: Sweden, Finland

    Covered Products & Speeds:

    • Ethernet E-Line (Ethernet - Switched on Fiber Access Medium): 2, 4, 10, 20, 30, 50, 100, 200, 300, 500, 1000

    • Advanced Internet Access (Dedicated Internet on Fiber Access Medium): 2, 4, 10, 20, 30, 50, 100, 200, 300, 400, 500, 1000

    Supported Terms: 12, 24, 36, 60

  3. Telus’s Partner Solutions API - New Seller Cloud API Implementation

    Telus’s Partner Solutions API has been implemented as an available External API integration.

    Supported Countries: Canada

    Covered Products & Speeds:

    • Carrier Ethernet Services / Access E-Line (Ethernet - Switched | Fiber): 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 20, 30, 40, 50, 60, 70, 80, 90, 100, 110, 150, 200, 300, 400, 500, 600, 700, 800, 900, 1000, 2000, 3000, 4000, 5000, 6000, 7000, 8000, 9000, 10000

    • DIA / Internet EVC (Dedicated Internet | Fiber): 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 20, 30, 40, 50, 60, 70, 80, 90, 100, 110, 150, 200, 300, 400, 500, 600, 700, 800, 900, 1000, 2000, 3000, 4000, 5000, 6000, 7000, 8000, 9000, 10000

    Supported Terms: 12, 24, 36, 48, 60

TCW Enhancements
  1. Improvements to WIP/Global WIP

    Currently in Quoting -> WIP -> WIP TCW Users are able to see their own Work In Progress (WIP). If they are a member of a User Group that has the "[CPQ] Global WIP" permission enabled, they can use the "Global WIP" toggle at the top right of the WIP page to show all Work in Progress.

    The following styling improvements have been made:

    • The Global WIP toggle has been moved to the upper left side of the WIP Page.

    • The Page Limit control has been moved to the bottom right of the page with the pagination.

    • White space has been optimized.

    Going forward a "Set Default View" feature is available.  For Users who are member of a User Group that has the "[CPQ] Global WIP" permission enabled, a Set Default View link will appear below the Global WIP toggle.  The user can select either "My WIP" or "Global WIP" as their default view.

    These changes significantly improve the user experience while using the Work In Progress page.

  2. Aligned Address Validation Logic in Seller My Location Upload with Buyer CPQ Search (All Other Services)

    We’ve aligned address validation logic across all services, ensuring consistent results for location management, quoting, and pricing workflows. This update primarily improves core business processes like My Locations management, Quoting workflow and Network Intelligence address validation, while also maintaining consistency across background processes and smaller services.

Issues resolved in this release

Connectbase resolved the following issues in this release.

Internal Ref #

Issue/resolution

ACE-2756

Eurofiber France have added a new zone - EZD in the API response. Results with this zone are now accommodated in the Connected World with a new "EZD" tier to set rates under when this value is returned for a service request, preventing unnecessary price fallout.

QTO-2798

Prior to the release, in Admin -> Company Details -> CPQ External Integrations when a user configured multiple External Integration endpoints, each associated to an Authentication Configuration, a single endpoint would receive the payload multiple times.

After the fix, each External Integration receives one payload per trigger event, using the credentials in the Authentication Configuration associated with the corresponding Credentials Name.

ACE-2821

This work item addresses the incorrect classification of TELUS locations as On-Net due to misuse of an API response flag. The core issue was that the ShowOnNetBuildingStatus flag was incorrectly used to determine On-Net status, which is only a display indicator, not an actual status indicator.

The correct approach, was to base On-Net/Off-Net classification solely on the BuildingType field, where "On Net" indicates On-Net and a blank value indicates Off-Net.

TCW-1821

We made a behind-the-scenes improvement to ensure My Locations Pricing Type and Pricing Zone fields are consistently retained during automated location attribute enrichment. This helps keep P2P pricing running smoothly and reliably.

Connectbase Software Release Notes

New features and enhancements in this release

Connectbase introduced the following new features, enhancements and bug fixes in this release.

API Enhancements
  1. Telefonica Global Solutions - New Seller Cloud API Implementation

    Telefonica Global Solutions API has been implemented as an available External API integration.

    Supported Countries: Argentina, Brazil, Chile, Colombia, Ecuador, Mexico, Peru, Spain, Uruguay, Venezuela

    Covered Products & Speeds:

    • Ethernet Line (Ethernet - Switched on Fiber Access Medium): 1 Mbps, 2 Mbps, 3 Mbps, 4 Mbps, 5 Mbps, 6 Mbps, 7 Mbps, 8 Mbps, 9 Mbps, 10 Mbps, 20 Mbps, 30 Mbps, 40 Mbps, 50 Mbps, 60 Mbps, 70 Mbps, 80 Mbps, 90 Mbps, 100 Mbps, 200 Mbps, 300 Mbps, 400 Mbps, 500 Mbps, 600 Mbps, 700 Mbps, 800 Mbps, 900 Mbps, 1Gbps, 2Gbps, 3Gbps, 4Gbps, 5Gbps, 6Gbps, 7Gbps, 8Gbps, 9Gbps, 10Gbps

    • Internet Access (Dedicated Internet on Fiber Access Medium): 1 Mbps, 2 Mbps, 3 Mbps, 4 Mbps, 5 Mbps, 6 Mbps, 7 Mbps, 8 Mbps, 9 Mbps, 10 Mbps, 20 Mbps, 30 Mbps, 40 Mbps, 50 Mbps, 60 Mbps, 70 Mbps, 80 Mbps, 90 Mbps, 100 Mbps, 200 Mbps, 300 Mbps, 400 Mbps, 500 Mbps, 600 Mbps, 700 Mbps, 800 Mbps, 900 Mbps, 1Gbps, 2Gbps, 3Gbps, 4Gbps, 5Gbps, 6Gbps, 7Gbps, 8Gbps, 9Gbps, 10Gbps

    Supported Terms: 12, 24, 36

  2. AT&T Wholesale Service Qualification - Enabled all products for "asePricingTier-dependent" pricing

    Enhanced AT&T Wholesale Service Qualification pricing accuracy. The integration now consistently returns pricing tier across all AT&T products (including Dedicated Internet, AVPN, and Broadband services), ensuring quotes reflect the most accurate pricing available from AT&T for your location. Additionally, we have added handling for service locations that return with pricing tier as "CH" (Carrier Hotel).

  3. RP Adaptor - Exposed Last Mile Provider, Service Quoted, & Proposal Comment in results

    Quote results from Retail Platform-connected carriers now include Last Mile Provider information as well as the Service Quoted. When requesting quotes through partners like Nitel, the underlying last-mile provider is now visible in your quote results, in the API Info field, providing greater transparency into the network path for your services.

Connectbase Software Release Notes

New features and enhancements in this release

Connectbase introduced the following new features, enhancements and bug fixes in this release.

API Enhancements
  1. PCCW Console Connect API– Added a new product i.e. PCCW Cloud Connect

    We've updated our PCCW Console Connect integration to enable quoting of their Cloud Connect product. Users may select a specific Cloud Provider and corresponding metro to obtain pricing for their particular connection on a per-location basis. Because this product will require additional API-driven inputs from the user, it is currently only capable of being quoted through the Connected World UI.

  2. Created AT&T Alliance as supplier through RP Adaptor

    We have added AT&T Alliance as a new connection available through the Retail Platform (RP) Adaptor. This enables quoting and pricing retrieval for the following products under AT&T Alliance:

    • ABF (Broadband, Fiber, 24/36/60 month-only): 300/300, 500/500, 1000/1000, 2000/2000, 5000/5000

    • ADI (Dedicated Internet, Fiber, MTM-only): 10, 20, 50, 100, 150, 250, 500, 1000, 2000, 5000, 10000

  3. Added MTM contract note to Windstream Wholesale Broadband response

    Windstream Wholesale Broadband API is available on a Month to Month term contract. Due to its current configuration, quotes will only return for this Supplier when the requested term is Month To Month.

    The API implemenation has been modified to allow Windstream Wholesale Broadband quotes to be returned for other Terms (12M, 24M, 36M +) with a supplementary message in the Notes field of the results, "Quoted on a Month to Month Contract Basis".

Issues resolved in this release

Connectbase resolved the following issues in this release.

Internal Ref #

Issue/resolution

QTO-2579

Resolved an issue where P2P pricing results were missing supplier information in some scenarios.

TCW-2409

An issue causing inconsistent entity name display due to differences in title casing and spacing has been resolved in Enterprise Profiler. Extra formatting logic has been removed to ensure entity names are displayed consistently and reflect the original source values.