What's New
Connectbase Software Release Notes
New features and enhancements in this release
Connectbase introduced the following new features, enhancements and bug fixes in this release.
TCW Enhancements
We would like to inform you that this story has been rolled back and is no longer part of the current release due to unexpected performance issues. Please review your integration to Advanced CPQ v2/v3, (using the respective API Reference Guide), to ensure you are not experiencing any unexpected behavior.
API Enhancements
We’ve upgraded our ESUN integration to make your quoting process smoother, more transparent, and fully cost-accurate.
Point-to-Point Ethernet Support – In addition to switched Ethernet, ESUN now supports P2P L2 Ethernet, expanding your options to meet more customer requirements.
Dedicated Internet Visibility – Quotes now clearly identify the last-mile provider, giving you insight into which network partner is delivering the service.
Upfront NRC Pricing – Non-recurring charges (NRC) are now automatically included in finalized quotes, ensuring a complete and accurate price breakdown.
These improvements reduce quoting errors, provide greater visibility into providers, and ensure you see the full picture of costs upfront helping you move from quote to close with more confidence and speed.
IELO-LIAZO API has been implemented as an available External API integration.
Supported Countries: France
Covered Products: DIA
Supported Access Mediums and Speeds per Product: Fiber
ETHERNET: 5M, 10M, 20M, 30M, 40M, 50M, 60M, 80M, 100M, 200M, 300M, 500M, 1000M, 2000M, 4000M, 10000M
Supported Terms: 12, 24, 36, 60 Months.
Issues resolved in this release
Connectbase resolved the following issues in this release.
Internal Ref # | Issue/resolution |
|---|---|
Pass Customer Component IDs to Buyer Instance Prior to the release, in some cases Customer Component IDs were not appearing in Buyer Instance CPQ quotes despite being loaded in Company Pricing, causing discrepancies between seller and buyer views. Going forward, Customer Component IDs will appear in the Buyer Instance consistently. |
API Deprecation Notice
We would like to inform you about the planned deprecation of several APIs. These APIs will follow the life-cycle timeline below:
Please review the list of impacted APIs below, including their original release dates and the currently supported versions:
Deprecated API | Original Release Date | Current API version |
|---|---|---|
Advanced CPQ v1 | January 28, 2021 | Advanced CPQ v3 |
Buildings API v2 | August 03, 2018 | Buildings API v5 |
Basic Advanced CPQ v2 | December 14, 2022 | Advanced CPQ v3 |
CPQ API v2 | March 02, 2021 | Advanced CPQ v3 |
Network Intelligence v4 | August 25, 2020 | Network Intelligence v6 |
Network Intelligence v5 | May 17, 2021 | Network Intelligence v6 |
To maintain uninterrupted access and functionality, we strongly recommend migrating to the current supported versions before the End of Support date.
You can find detailed documentation and the latest API versions at the .
API Endpoint Domain Change
We’re also transitioning all API endpoints from connected2fiber.com to .
Both domains are currently supported to allow time for a smooth migration.
The connected2fiber.com domain will be discontinued by .
We strongly encourage updating your integration for all Connectbase APIs to use the endpoints as soon as possible to avoid future disruption.
If you require assistance with migration or have any questions about the supported versions, please contact your Customer Success Manager or reach out to our .
Connectbase Software Release Notes
New features and enhancements in this release
Connectbase introduced the following new features, enhancements and bug fixes in this release.
TCW Enhancements
Currently the "Choose Speeds" list in CPQ Step 2 is long and unorganized, making it difficult for users to select their preferred speeds.
Going forward for each Product Category the "Choose Speeds" list will be organized with the most frequently selected speeds for that category listed at the top. The remaining speed are available after a dividing line, and "All" is available at the bottom of the list.
The new organization supports much more efficient data entry. For most requests it should be possible to select the desired speeds without filtering or scrolling.
 |
API Enhancements
Qoolize Ltd has been implemented as an available External API integration through the Trunkstar Qualification and Pricing Platform.
The Qoolize API provides coverage for the following products:
DIA (Mapped to the Connectbase "Dedicated Internet" Product)
SHARED (broadband) (Mapped to the Connectbase "Broadband" Product.
Supported Terms include: 12, 24, 36, 48, 60 months.
The implementation of the Momentum Cypress API is able to be used to generate successful pricing in TCW with all expected additional info provided.
The Momentum Cypress API is a Pricing/Quoting API and provides coverage for the following products:
Internet DIA (quoted as "Dedicated Internet")
Tails (quoted as "Ethernet - Switched") - NNI REQUIRED
Supported Terms include: 12, 24, 36, 48, 60 months, MTM/1Month.
Momentum does not offer a definitive list of speeds and instead offers a serviceable range. Consequently, a list of common speeds has been set up for this provider. This supplier is available in USA and GBR, only DIA is available from Momentum in England.
Issues resolved in this release
Connectbase resolved the following issues in this release.
Internal Ref # | Issue/resolution |
|---|---|
Eliminated duplicate pricing in Buyer Instance For customers who are set up with three instances i.e. Buyer, Seller and Reseller, system is currently incorrectly returning both the correct solution from the Reseller and a duplicate subquote from the Reseller's own Seller instance. Going forward, when the same instance is configured as an Internal API and also Sub Quote supplier system will return only the Internal API pricing and not the duplicate subquote. | |
Pass Customer Component IDs to Buyer Instance Prior to the release, in some cases Customer Component IDs were not appearing in Buyer Instance CPQ quotes despite being loaded in Company Pricing, causing discrepancies between seller and buyer views. Going forward, Customer Component IDs will appear in the Buyer Instance consistently. |
Planned for Future Release
This section highlights features and enhancements that are planned for upcoming release TCW.2025.R20 scheduled on October 02, 2025. We’re sharing them in advance to help you prepare and plan ahead.
The Advanced CPQv3 API does not require "speedParameterUpload" or “desiredUploadSpeed” for non-Broadband, symmetrical products. We observed an issue when "speedParameterUpload" or “desiredUploadSpeed” was being populated for non-Broadband products, the system would hang and not process the request.
Connectbase has improved error handling for this scenario. The request will now fail with an HTTP 400 Bad Request response, returning the message: "speedParameterUpload" is not allowed.
This will inform the customer of the issue, so that they can correct the request and move forward.
API Deprecation Notice
We would like to inform you about the planned deprecation of several APIs. These APIs will follow the life-cycle timeline below:
Please review the list of impacted APIs below, including their original release dates and the currently supported versions:
Deprecated API | Original Release Date | Current API version |
|---|---|---|
Advanced CPQ v1 | January 28, 2021 | Advanced CPQ v3 |
Buildings API v2 | August 03, 2018 | Buildings API v5 |
Basic Advanced CPQ v2 | December 14, 2022 | Advanced CPQ v3 |
CPQ API v2 | March 02, 2021 | Advanced CPQ v3 |
Network Intelligence v4 | August 25, 2020 | Network Intelligence v6 |
Network Intelligence v5 | May 17, 2021 | Network Intelligence v6 |
To maintain uninterrupted access and functionality, we strongly recommend migrating to the current supported versions before the End of Support date.
You can find detailed documentation and the latest API versions at the .
API Endpoint Domain Change
We’re also transitioning all API endpoints from connected2fiber.com to .
Both domains are currently supported to allow time for a smooth migration.
The connected2fiber.com domain will be discontinued by .
We strongly encourage updating your integration for all Connectbase APIs to use the endpoints as soon as possible to avoid future disruption.
If you require assistance with migration or have any questions about the supported versions, please contact your Customer Success Manager or reach out to our .
Connectbase Software Release Notes
New features and enhancements in this release
Connectbase introduced the following new features, enhancements and bug fixes in this release.
TCW Enhancements
For TCW Users in and
Currently if a User applies a filter to the list of quotes and then navigates away from the page, the filter is lost. Going forward applied filters will persist, unless the User clears the filter(s) using the Clear All Filters button.
As part of this change, the workflow status quick filter at the top of the page was moved to the main header and users are able to select from a drop down of workflow statuses. These filters will also persist.
 |
This supports efficiency while working with the WIP pages, since Users will be able to return to a filtered list as often as needed, without needing to reapply the filter(s).
For TCW Users in
Currently if a User applies a filter to the list of Accounts and then navigates away from the page, the filter is lost. Going forward applied filters will persist, unless the User clears the filter(s) using the Clear All Filters button.
This supports efficiency while working with the Accounts page.
For TCW Users using “” in Financial Rules or Activity Rules:
Currently if a User accidentally clicks out of the “Add New Rule” popup, the window closes and any in-progress work is lost. Going forward, a warning dialog will offer the choice to “Discard” in progress work or “Cancel” and return to the work in progress.
This protects the User from accidentally losing unsaved work.
For TCW Users using “” in Quoting or “” in CBM:
Currently if a User accidentally clicks out of the “Add Acount” or “Configure Providers” popups, the window closes and any in-progress work is lost. Going forward, a warning dialog will offer the choice to “Discard” in progress work or “Cancel” and return to the work in progress.
This protects the User from accidentally losing unsaved work.
API Enhancements
Added Leo Lite Best effort and Portable plans to the already implemented Blue Wireless API.
Beyond Reach's API has been integrated as an External API supplier within the Connected World. This API provides coverage for following products.
Broadband
DIA
EVPL
Each customer needs to contact their account manager at Beyond Reach, to provide the NNI Reference IDs. These need to be added in the TCW instance for each separate customer.
Issues resolved in this release
Connectbase resolved the following issues in this release.
Internal Ref # | Issue/resolution |
|---|---|
Resolved mismatch between the UI and Building API v5 response for address components. The Get Building endpoint now returns the address field consistently with the UI - correctly including the post-direction (e.g., "802 1st St E") and all address components. It now aligns the API output with the validated address shown in My Locations. |
Connectbase Software Release Notes
New features and enhancements in this release
Connectbase introduced the following new features, enhancements and bug fixes in this release.
TCW Enhancements
For TCW buyers utilizing the Order integration to Neustar, going forward the system will retrieve the SWC CLLI for the locations quoted and include it in the order payload sent to Neustar.
This supports order accuracy and allows users to verify location information.
API Enhancements
Added Leo Lite Best effort and Portable plans to the already implemented Blue Wireless API.
The CityFibre API integration has been developed to quote Layer 2 Ethernet at UK addresses with pricing provided via API.
Currently, our API Audit Logs only return supplementary messaging from the API in message if it yielded an error/unexpected behavior, i.e., a “FAILURE” in the Audit Logs.
When Verizon’s POQ API returns unserviceable results, it additionally returns an “unqualified” reason explaining why. Because unserviceable results do not constitute an error, these return as “COMPLETE”, which is correct.
However, because it’s “COMPLETE” and not a “FAILURE”, we are not able to return this messaging even though it’s critical for understanding why a quote was not created.
This enhancement enables message for use on “COMPLETE” entries in the audit logs such that we can provide the “unqualified” reason for unserviceable locations from the Verizon POQ API.
Issues resolved in this release
Connectbase resolved the following issues in this release.
`Internal Ref # | Issue/resolution |
|---|---|
The long processing times were caused by an edge case when quoting Zayo. Zayo's Building API only returns a single location result for requests that contain multiple addresses which ultimately represent the same location. Our current integration interprets this reduced number of results from the API as a failure to provide a location match, which is incorrect and has been remedied here. | |
Resolved an issue in Availability Engine API V5 where only one access_medium was returned per building, even if multiple mediums (e.g., Fiber and Coax/HFC) existed under the same building_id. It will now return one record per access medium, restoring the intended behavior. Endpoints Affected:
Note: This only affects locations with multiple access mediums under a single record. Locations stored separately per access medium are not impacted. | |
Resolved an issue where welcome emails were not being sent when new Portal Users were created in TCW. The problem was caused by a configuration error that has now been corrected. Going forward, all newly created Portal Users and Business Partner Portal Users will receive the appropriate email notifications as expected. |
Connectbase Software Release Notes
New features and enhancements in this release
Connectbase introduced the following new features, enhancements and bug fixes in this release.
TCW Enhancements
This enhancement makes the placeholder {QUOTE_COUNTRIES_ISO3} available for the CPQ Activity Approval email template in either the subject line or body. For customers quoting internationally this improves the ability to route work internally.
The placeholder dynamically fetches and displays a comma-separated list of all ISO3 country codes (e.g., USA,ARG,GBR,FRA) in the alphabetic order associated with the selected quote solutions that are being sent for approval in the respective approval request.
We now support address alias validation by referencing internal market data, allowing users to entering a building or data center name (e.g., "Equinix AM1") instead of a full street address. For an alias to be recognized, it must first be added by our Data team to the system’s market data location database. Once stored, address validation process will resolve the alias to the full address, streamlining the search experience and reducing the need for exact address inputs.
API Enhancements
Space Hellas API has been integrated as an External API supplier within The Connected World.
The Space Hellas API provides coverage for the following Connectbase products:
Ethernet - Dedicated
Ethernet - Switched
Broadband
TI Sparkle has been integrated as an External API supplier within The Connected World.
The TI Sparkle API provides coverage for the following Connectbase products:
Ethernet - Dedicated
Ethernet - Switched
Contract Terms: 12, 24, 36, 48, 60 months
Each customer needs to contact their account manager at TI Sparkle, to provide the NNI Reference IDs. These need to be added in the TCW instance for each separate customer.
Connectbase Software Release Notes
New features and enhancements in this release
Connectbase introduced the following new features, enhancements and bug fixes in this release.
TCW Enhancements
A backend and UX enhancement has been delivered to improve the Network Intelligence csv export in CPQ project views. The prior 500 error has been resolved through back-end timeout tuning and system stability fixes. The export process now includes a loading indicator during file generation and error dialogs to provide users with clear, actionable feedback when failures occur.
API Enhancements
The ESUN API will provide Ethernet and DIA coverage in China for fiber-based services.
Supported Ethernet Speeds are: 2, 4, 6, 8, 10, 20, 30, 40, 50, 60, 70, 80, 90, 100, 150, 200, 300, 400, 500, 600, 700, 800, 900, 1000Mbps.
Supported DIA Speeds are; 50, 100, 200, 300, 500, 1000 Mbps.
Note
ESUN DIA requires both IP Blocks (ip_number) and Last Mile Provider (last_mile_provider) to be specified. To accommodate this, these can be selected via the CPQ UI at the time of engagement.
Ethernet service requires NNI’s to be configured in the customer instance.