What's New
Connectbase Software Release Notes
New features and enhancements in this release
Connectbase introduced the following new features, enhancements and bug fixes in this release.
TCW Enhancements
For TCW buyers utilizing the Order integration to Neustar, going forward the system will retrieve the SWC CLLI for the locations quoted and include it in the order payload sent to Neustar.
This supports order accuracy and allows users to verify location information.
API Enhancements
Added Leo Lite Best effort and Portable plans to the already implemented Blue Wireless API.
The CityFibre API integration has been developed to quote Layer 2 Ethernet at UK addresses with pricing provided via API.
Currently, our API Audit Logs only return supplementary messaging from the API in message if it yielded an error/unexpected behavior, i.e., a “FAILURE” in the Audit Logs.
When Verizon’s POQ API returns unserviceable results, it additionally returns an “unqualified” reason explaining why. Because unserviceable results do not constitute an error, these return as “COMPLETE”, which is correct.
However, because it’s “COMPLETE” and not a “FAILURE”, we are not able to return this messaging even though it’s critical for understanding why a quote was not created.
This enhancement enables message for use on “COMPLETE” entries in the audit logs such that we can provide the “unqualified” reason for unserviceable locations from the Verizon POQ API.
Issues resolved in this release
Connectbase resolved the following issues in this release.
`Internal Ref # | Issue/resolution |
|---|---|
The long processing times were caused by an edge case when quoting Zayo. Zayo's Building API only returns a single location result for requests that contain multiple addresses which ultimately represent the same location. Our current integration interprets this reduced number of results from the API as a failure to provide a location match, which is incorrect and has been remedied here. | |
Resolved an issue in Availability Engine API V5 where only one access_medium was returned per building, even if multiple mediums (e.g., Fiber and Coax/HFC) existed under the same building_id. It will now return one record per access medium, restoring the intended behavior. Endpoints Affected:
Note: This only affects locations with multiple access mediums under a single record. Locations stored separately per access medium are not impacted. | |
Resolved an issue where welcome emails were not being sent when new Portal Users were created in TCW. The problem was caused by a configuration error that has now been corrected. Going forward, all newly created Portal Users and Business Partner Portal Users will receive the appropriate email notifications as expected. |
API Deprecation Notice
We would like to inform you about the planned deprecation of several APIs. These APIs will follow the life-cycle timeline below:
Please review the list of impacted APIs below, including their original release dates and the currently supported versions:
Deprecated API | Original Release Date | Current API version |
|---|---|---|
Advanced CPQ v1 | January 28, 2021 | Advanced CPQ v3 |
Buildings API v2 | August 03, 2018 | Buildings API v5 |
Basic Advanced CPQ v2 | December 14, 2022 | Advanced CPQ v3 |
CPQ API v2 | March 02, 2021 | Advanced CPQ v3 |
Network Intelligence v4 | August 25, 2020 | Network Intelligence v6 |
Network Intelligence v5 | May 17, 2021 | Network Intelligence v6 |
To maintain uninterrupted access and functionality, we strongly recommend migrating to the current supported versions before the End of Support date.
You can find detailed documentation and the latest API versions at the .
API Endpoint Domain Change
We’re also transitioning all API endpoints from connected2fiber.com to .
Both domains are currently supported to allow time for a smooth migration.
The connected2fiber.com domain will be discontinued by .
We strongly encourage updating your integration for all Connectbase APIs to use the endpoints as soon as possible to avoid future disruption.
If you require assistance with migration or have any questions about the supported versions, please contact your Customer Success Manager or reach out to our .
Connectbase Software Release Notes
New features and enhancements in this release
Connectbase introduced the following new features, enhancements and bug fixes in this release.
TCW Enhancements
This enhancement makes the placeholder {QUOTE_COUNTRIES_ISO3} available for the CPQ Activity Approval email template in either the subject line or body. For customers quoting internationally this improves the ability to route work internally.
The placeholder dynamically fetches and displays a comma-separated list of all ISO3 country codes (e.g., USA,ARG,GBR,FRA) in the alphabetic order associated with the selected quote solutions that are being sent for approval in the respective approval request.
We now support address alias validation by referencing internal market data, allowing users to entering a building or data center name (e.g., "Equinix AM1") instead of a full street address. For an alias to be recognized, it must first be added by our Data team to the system’s market data location database. Once stored, address validation process will resolve the alias to the full address, streamlining the search experience and reducing the need for exact address inputs.
API Enhancements
Space Hellas API has been integrated as an External API supplier within The Connected World.
The Space Hellas API provides coverage for the following Connectbase products:
Ethernet - Dedicated
Ethernet - Switched
Broadband
TI Sparkle has been integrated as an External API supplier within The Connected World.
The TI Sparkle API provides coverage for the following Connectbase products:
Ethernet - Dedicated
Ethernet - Switched
Contract Terms: 12, 24, 36, 48, 60 months
Each customer needs to contact their account manager at TI Sparkle, to provide the NNI Reference IDs. These need to be added in the TCW instance for each separate customer.
Connectbase Software Release Notes
New features and enhancements in this release
Connectbase introduced the following new features, enhancements and bug fixes in this release.
TCW Enhancements
A backend and UX enhancement has been delivered to improve the Network Intelligence csv export in CPQ project views. The prior 500 error has been resolved through back-end timeout tuning and system stability fixes. The export process now includes a loading indicator during file generation and error dialogs to provide users with clear, actionable feedback when failures occur.
API Enhancements
The ESUN API will provide Ethernet and DIA coverage in China for fiber-based services.
Supported Ethernet Speeds are: 2, 4, 6, 8, 10, 20, 30, 40, 50, 60, 70, 80, 90, 100, 150, 200, 300, 400, 500, 600, 700, 800, 900, 1000Mbps.
Supported DIA Speeds are; 50, 100, 200, 300, 500, 1000 Mbps.
Note
ESUN DIA requires both IP Blocks (ip_number) and Last Mile Provider (last_mile_provider) to be specified. To accommodate this, these can be selected via the CPQ UI at the time of engagement.
Ethernet service requires NNI’s to be configured in the customer instance.
Connectbase Software Release Notes
New features and enhancements in this release
Connectbase introduced the following new features, enhancements and bug fixes in this release.
TCW Enhancements
In Connectbase Bid Management (CBM), the default expiration date for CBM Requests has been extended from 1 day to 90 days from the date of request initiation. This change gives Suppliers more time to review and respond to requests.
Users still have full control to set a custom expiration date. However, if no date is selected, the system will now default to 90 days.
This release enhances connection visibility and expands access to partners in Linkbase:
Buyers can now connect to API-integrated Sellers, expanding quoting opportunities.
Sellers can now view and connect to Buyers via a new Buyers list.
Approval Status is now shown for each Seller and Buyer, indicating if pre-authorization has been provided (formerly “Blanket Approval”).
Connection checks have been improved to better prevent duplicate or invalid connection requests.
API Enhancements
Lyntia has been integrated as an External API supplier within The Connected World. The Lyntia API provides coverage for the following ConnectBase products:
Ethernet - Switched
Ethernet - Dedicated
Dedicated Internet
Broadband
Following rate limits apply for Lyntia API:
Rate Limit: maximum 4 requests per minute
Concurrency Limit: 1 request at a time
Hourly / daily limits: 200 requests per day
Verizon POQ API is the replacement API for Verizon FTTI. Its structure is very similar but it has improved on its address matching capabilities. The Verizon POQ API is a Serviceability API, which means that a Rate Card is required to obtain pricing with the API.
API Constraints:
Rate Limit: Only 2 calls can be made every 1 second.
API Exclusion Criteria:
Verizon POQ products are not serviceable outside of the United States.
Issues resolved in this release
Connectbase resolved the following issues in this release.
Internal Ref # | Issue/resolution |
|---|---|
The original implementation of Verizon Quote API in Rp2 will generate records of request_response as FAILED directly. This improvement corrected this behavior and got rid of potential failed request_response records that could block the queue of Verizon Quote when those records are refreshed. | |
Resolved an issue that was causing some building import uploads to fail unexpectedly. The problem occurred when the system lost its connection during the upload process, which also prevented proper recovery. With this fix, the upload experience is now more stable and reliable, ensuring your building files process as expected without interruption. |
Issues resolved in this release
Connectbase resolved the following issues in this release.
Internal Ref # | Issue/resolution |
|---|---|
Resolved inconsistent address validation behavior for U.S. addresses caused by variations in user inputs with or without "USA" at the end for U.S. addresses. |
Connectbase Software Release Notes
New features and enhancements in this release
Connectbase introduced the following new features, enhancements and bug fixes in this release.
API Enhancements
We've enhanced Broadband Quoting Capability for AT&T Wholesale Service Qualification API. Customers can now quote broadband products directly through the AT&T Wholesale Service Qualification API, improving efficiency and streamlining the qualification process.