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What's New

Warning

This is to inform you of upcoming changes that may impact your integration with our platform. These updates include the deprecation of several APIs and an important change to our API endpoint domain. Please review the details here and take action to avoid service disruption.

Connectbase Software Release Notes

New features and enhancements in this release

Connectbase introduced the following new features, enhancements and bug fixes in this release.

API Enhancements

Added Broadband to the AT&T Wholesale Service Qualification API

We've enhanced Broadband Quoting Capability for AT&T Wholesale Service Qualification API. Customers can now quote broadband products directly through the AT&T Wholesale Service Qualification API, improving efficiency and streamlining the qualification process.

API Deprecation Notice

We would like to inform you about the planned deprecation of several APIs. These APIs will follow the life-cycle timeline below:

  • End of Support (EOS): November 13, 2025

  • End of Life (EOL): February 19, 2026

Please review the list of impacted APIs below, including their original release dates and the currently supported versions:

Deprecated API

Original Release Date

Current API version

Advanced CPQ v1

January 28, 2021

Advanced CPQ v3

Buildings API v2

August 03, 2018

Buildings API v5

Basic Advanced CPQ v2

December 14, 2022

Advanced CPQ v3

CPQ API v2

March 02, 2021

Advanced CPQ v3

Network Intelligence v4

August 25, 2020

Network Intelligence v6

Network Intelligence v5

May 17, 2021

Network Intelligence v6

To maintain uninterrupted access and functionality, we strongly recommend migrating to the current supported versions before the End of Support date.

You can find detailed documentation and the latest API versions at the Connectbase API Developer Portal.

API Endpoint Domain Change

We’re also transitioning all API endpoints from connected2fiber.com to connectbase.com.

  • Both domains are currently supported to allow time for a smooth migration.

  • The connected2fiber.com domain will be discontinued by February 19, 2026.

  • We strongly encourage updating your integration for all Connectbase APIs to use the connectbase.com endpoints as soon as possible to avoid future disruption.

If you require assistance with migration or have any questions about the supported versions, please contact your Customer Success Manager or reach out to our Customer Support Desk.

Connectbase Software Release Notes

New features and enhancements in this release

Connectbase introduced the following new features, enhancements and bug fixes in this release.

API Enhancements

Spectrum Charter GIS (RP2) - Return servicesAvailable in apiInfo

We've updated our system to support a change made by Spectrum to their GIS API. This update enhances how we determine service availability by incorporating a new value in the servicesAvailable field. As a result, we can now more accurately qualify addresses for symmetrical speed offerings (same upload and download speeds).

This improvement ensures better alignment with Spectrum’s latest capabilities and provides more precise service qualification results.

Connectbase Software Release Notes

New features and enhancements in this release

Connectbase introduced the following new features, enhancements and bug fixes in this release.

TCW Enhancements

Enabled Uploads for My Locations in Countries Without Postal Codes

Users can now upload locations in countries without postal code systems across My Locations and Supplier Manager. The platform now automatically adapts to each country's address standards. If a country doesn’t use postal codes, you can leave that field blank. If postal codes are required, we’ll still enforce them to ensure data accuracy.

API Enhancements

RP1-AT&T Wireline - Added 2G and 5G to Dedicated Internet

The AT&T Wireline API did not include certain Dedicated Internet (MIS) Ethernet speed tiers. We have added the missing Ethernet 2G and 5G MIS (Dedicated Internet) speeds. This update ensures that the AT&T Wireline API provides accurate service qualification results with all available speed options for Dedicated Internet.

Issues resolved in this release

Connectbase resolved the following issues in this release.

Internal Ref #

Issue/resolution

ACE-1741

All tested locations were incorrectly returning as "Not Connected/OffNet" from the Lumen Ease API, despite expectations that qualified addresses would return accurate connectivity statuses. To resolve this, the following updates have been implemented:

  • The buildingConnectionStatus and networkConnectionStatus values now correctly return as "On Net"/"Connected" for all successfully qualified quotes via the Lumen Ease API.

  • The Static IP product is now enabled for quoting, with the appropriate qualification logic applied through the Product Service API Mapping.

  • API calls to the Lumen Ease API are now restricted to service requests within the United States only.

PLAT-3211

SSO users can now confidently work across multiple tabs in the platform without unexpected logouts or re-authentication.

Connectbase Software Release Notes

New features and enhancements in this release

Connectbase introduced the following new features, enhancements and bug fixes in this release.

TCW Enhancements

Introducing Linkbase – A Smarter Way to Manage Supplier Relationships in TCW

We’re excited to announce the launch of Linkbase, a powerful new upgrade to The Connected World platformLinkbase replaces Network Radar module, delivering the same Supplier Management functionality ("My Partners") you rely on—plus a host of smart new features that enables buyers and sellers globally to search, discover, engage, and connect—all in one seamless environment. It transforms how partnerships are formed by eliminating manual processes and empowering you to find the right partners based on real, structured data.

Here’s a quick summary of the updates you’ll see:

  • Linkbase replaces Network Radar.

  • Find Partners replaces Market Manager feature under Linkbase, allowing you to search for and initiate connections with relevant network providers.

  • My Partners replaces Supplier Manager, keeping all current functionality while aligning with the new experience.

  • Circuit Manager functions have been moved to Circuit Inventory Manager. For more information about Circuit Inventory Manager contact your Customer Success Manager or Account Manager.

Following is a preview of the changes:

Linkbase-old-and-new-menu.png

With Linkbase, we’re transforming how buyers and sellers connect on the platform by automating much of the manual matchmaking process and giving users greater control over who they engage with and how data is shared.

What you can expect with Linkbase:

  • Streamlined Discovery: Use powerful filters (geography, serviceability, product type, access medium) to find ideal partners instantly.

  • Smarter Matchmaking: Profiles reflect products, coverage, and engagement preferences. Linkbase matches demand and supply intelligently.

  • Automated Connection Requests: With just a click, launch pre-filled requests to initiate a partner connection with minimal coordination.

  • Controlled Engagement: Both parties must approve a connection before any data is shared. You control visibility and access.

Previously, Connectbase teams manually connected buyers and sellers. Linkbase digitizes the process, allowing you to scale partnerships efficiently and independently.

API Enhancements

Comcast GBS (RP2) - Added new fields to quote results

Comcast now supports additional payload fields in TCW. To align with this update, the Comcast GBS API has been enhanced to include these new fields in the response payload for accessible customers:

New Fields:

  • nextGenerationCapability

  • waeFlag (includes waeFiber and waeHfc)

Issues resolved in this release

Connectbase resolved the following issues in this release.

Internal Ref #

Issue/resolution

TCW-949

Resolved an issue where Latitude and Longitude values in exported Market Explorer tenant data were rounded to 2 decimal places instead of reflecting full precision. Exports will now correctly display the actual Lat/Lon data with 6 decimal points.

QTO-294

Fixed an issue where CPQ components set as "Automatic" were not applied to quotes despite meeting criteria (e.g. Supplier, Broadband, specific speeds). Updated logic ensures components now auto-apply correctly when valid and not expired.

Connectbase Software Release Notes

New features and enhancements in this release

Connectbase introduced the following new features, enhancements and bug fixes in this release.

TCW Enhancements

Enhanced Tenant API V2 - Removed hardcode 100 limits

Addressed an issue where tenant lists were truncated for buildings with over 100 tenants. The Tenant API V2 now returns the full tenant list.

Connectbase Software Release Notes

New features and enhancements in this release

Connectbase introduced the following new features, enhancements and bug fixes in this release.

TCW Enhancements

Updated Building List Distribution Default Email - Branding Issues

This updates resolves several issues with the Building List Distribution standard email. Changes include:

  • Replacing all references from Connected2Fiber to Connectbase.

  • Removing support email and redirect users to the Connectbase Customer Support Desk to create/view tickets.

  • Eliminating reference to the distribution list owner (since the owner is not currently editable and may be outdated).

  • Updating the company website in the signature from http to https.

The updated email template is now consistent across all building list distribution emails, providing improved clarity for both internal and external contacts.

API Enhancements

AT&T HSIA E - Included secondary values in API Request (RP2)

AT&T HSIA API was not returning results in certain cases due to optional unitValue field being left blank in API requests. This update will ensure that we pass secondary values to this unitValue field to get positive results.

Added "Nearest NNI" functionality to Zayo RP1 API

Refactored Zayo API to use the NNI service. Added “Nearest NNI” function that will find the nearest available NNI when no Z-end address is present.

Added Missing Speeds for AT&T Wholesale Service Qualification - DIA

The AT&T Wholesale Service Qualification (WSQ) API currently does not include several Dedicated Internet (DIA) speed tiers. We are adding the missing speeds: 30 Mbps, 40 Mbps, 60 Mbps, 70 Mbps, 80 Mbps, 90 Mbps, 700 Mbps, 800 Mbps, and 900 Mbps. This update will ensure that the WSQ API provides accurate service qualification results with all available speed options for Dedicated Internet.

Issues resolved in this release

Connectbase resolved the following issues in this release.

Internal Ref #

Issue/resolution

TCW-546

Fixed an issue where addresses with special characters were incorrectly encoded when added to My Locations. The system now properly encodes addresses in UTF-8 encoding, ensuring accurate data representation across My Locations manual inserts and bulk uploads, Location search box on the map for search, dropdown menu, and map pop-ups display.

API Enhancements

Fastweb API Implementation

We are pleased to announce that Italian carrier, Fastweb Wholesale are now available for Connections on The Connected World platform.

The following Fastweb Products are enabled:

  • E2C - Point to Point (E2C), mapped to Ethernet - Dedicated in The Connected World, via the Fiber Access Medium.

  • Internet2Connect (I2C), mapped to Dedicated Internet and Broadband in The Connected World, via the Copper and Fiber Access Media.

The API is a Serviceability Only API, meaning that a rate-card is needed from the supplier to ensure full quoting functionality is available.

The API provides coverage in Italy only.

Refactored Eurofiber WAZA API response processing to include various zones

The Eurofiber France WAZA API has been modified to support multiple Pricing Tier Zones in the API response.

API response processing will now take in consideration zones E0, E1, E2, E3 returned by the API, and map these values to the appropriate Rate Card pricing records.

Added "Nearest NNI" functionality to SHAW RP1 API

The Shaw API ELine product (Ethernet - Switched or Ethernet - Dedicated) requires both an A-End and Z-End Address to successfully quote. Previously, this could only be quoted when both addresses had been entered via the P2P toggle option in CPQ quoting.

Following this enhancement, The Connected World will attempt to retrieve the nearest NNI addresses configured for Shaw to use where two addresses have not been provided.

Note that to work, this requires NNI's to be correctly configured in The Connected World.

Issues resolved in this release

Connectbase resolved the following issues in this release.

Internal Ref #

Issue/resolution

QTO-1140

We have fixed the issue to prevent duplicate P2P pricing from being returned in the P2P quote when sub-quote pricing is enabled. Previously, individual location pricing was incorrectly included alongside P2P pricing in the P2P quote when sub-quote pricing was returned, leading to duplicate pricing in both the seller’s (P2P config setup) and buyer’s (P2P config setup as well as connected to seller’s instance) environments. This fix ensures accurate pricing by eliminating the unintended accumulation of individual location and P2P pricing in quotes.